NAME RT::Extension::AddAttachmentsFromTransactions - Add Attachments From Transactions DESCRIPTION With this plugin you can attach attachments from previous transactions to a reply or comment. INSTALLATION "perl Makefile.PL" "make" "make install" May need root permissions Edit your /opt/rt4/etc/RT_SiteConfig.pm If you are using RT 4.2 or greater, add this line: Plugin('RT::Extension::AddAttachmentsFromTransactions'); For RT 3.8 and 4.0, add this line: Set(@Plugins, qw(RT::Extension::AddAttachmentsFromTransactions)); or add "RT::Extension::AddAttachmentsFromTransactions" to your existing @Plugins line. Clear your mason cache rm -rf /opt/rt4/var/mason_data/obj/* Restart your webserver AUTHOR Christian Loos LICENCE AND COPYRIGHT Copyright (C) 2012-2013, Christian Loos. This extension is free software; you can redistribute it and/or modify it under the same terms as Perl itself. SEE ALSO THANKS Thanks to BÁLINT Bekény for contributing the code from his implementation. Also Thanks to Best Practical Solutions who are working on this feature for RT 4.4 on the '4.4/attach-from-transactions' branch where I've borrowed some code for this extension.