XML Schema Documentation

Table of Contents

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Schema Document Properties

Target Namespace None
Element and Attribute Namespaces
  • Global element and attribute declarations belong to this schema's target namespace.
  • By default, local element declarations belong to this schema's target namespace.
  • By default, local attribute declarations belong to this schema's target namespace.
Schema Composition

Declared Namespaces

Prefix Namespace
Default namespace
xml http://www.w3.org/XML/1998/namespace
xs http://www.w3.org/2001/XMLSchema
core C
Schema Component Representation
<xs:schema attributeFormDefault="qualified" elementFormDefault="qualified">
<xs:import namespace="C" schemaLocation="../OCISchemaBASE.xsd"/>
<xs:include schemaLocation="../OCISchemaDataTypes.xsd"/>
<xs:include schemaLocation="../OCISchemaSearchCriteria.xsd"/>
<xs:include schemaLocation="OCISchemaServiceCallCenter.xsd"/>
...
</xs:schema>
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Global Definitions

Complex Type: GroupRoutePointAddDNISRequest

Parent type: core:OCIRequest (derivation method: extension)
Sub-types: None
Name GroupRoutePointAddDNISRequest
Abstract no
Documentation Add a Route Point DNIS. The response is either a SuccessResponse or an ErrorResponse.
XML Instance Representation
<...>
<!-- ' OCICommand ' super type was not found in this schema. Some elements and attributes may be missing. -->
<dnisKey> DNISKey </dnisKey> [1]
<dnisPhoneNumber> DN </dnisPhoneNumber> [0..1]
<extension> Extension17 </extension> [0..1]
<useCustomCLIDSettings> xs:boolean </useCustomCLIDSettings> [1]
<callingLineIdPhoneNumber> DN </callingLineIdPhoneNumber> [0..1]
<callingLineIdLastName> CallingLineIdLastName </callingLineIdLastName> [0..1]
<callingLineIdFirstName> CallingLineIdFirstName </callingLineIdFirstName> [0..1]
<useCustomDnisAnnouncementSettings> xs:boolean </useCustomDnisAnnouncementSettings> [1]
<allowOutgoingACDCall> xs:boolean </allowOutgoingACDCall> [1]
</...>
Schema Component Representation
<xs:complexType name="GroupRoutePointAddDNISRequest">
<xs:complexContent>
<xs:extension base=" core:OCIRequest ">
<xs:sequence>
<xs:element name="dnisKey" type=" DNISKey "/>
<xs:element name="dnisPhoneNumber" type=" DN " minOccurs="0"/>
<xs:element name="extension" type=" Extension17 " minOccurs="0"/>
<xs:element name="useCustomCLIDSettings" type=" xs:boolean "/>
<xs:element name="callingLineIdPhoneNumber" type=" DN " minOccurs="0"/>
<xs:element name="callingLineIdLastName" type=" CallingLineIdLastName " minOccurs="0"/>
<xs:element name="callingLineIdFirstName" type=" CallingLineIdFirstName " minOccurs="0"/>
<xs:element name="useCustomDnisAnnouncementSettings" type=" xs:boolean "/>
<xs:element name="allowOutgoingACDCall" type=" xs:boolean "/>
</xs:sequence>
</xs:extension>
</xs:complexContent>
</xs:complexType>
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Complex Type: GroupRoutePointAddInstanceRequest

Parent type: core:OCIRequest (derivation method: extension)
Sub-types: None
Name GroupRoutePointAddInstanceRequest
Abstract no
Documentation Add a Route Point instance to a group. The Route Point is a Call Center queue that performs the same function but allows an external system to perform the distribution of calls instead of making those decisions itself. The domain is required in the serviceUserId. The response is either SuccessResponse or ErrorResponse.
XML Instance Representation
<...>
<!-- ' OCICommand ' super type was not found in this schema. Some elements and attributes may be missing. -->
<serviceProviderId> ServiceProviderId </serviceProviderId> [1]
<groupId> GroupId </groupId> [1]
<serviceUserId> UserId </serviceUserId> [1]
<serviceInstanceProfile> ServiceInstanceAddProfileCallCenter </serviceInstanceProfile> [1]
<networkClassOfService> NetworkClassOfServiceName </networkClassOfService> [0..1]
<externalPreferredAudioCodec> AudioFileCodec </externalPreferredAudioCodec> [1]
<internalPreferredAudioCodec> AudioFileCodec </internalPreferredAudioCodec> [1]
<queueLength> CallCenterQueueLength16 </queueLength> [1]
<noAnswerTimeoutRings> NoAnswerTimeoutRings </noAnswerTimeoutRings> [1]
<enableVideo> xs:boolean </enableVideo> [1]
<playRingingWhenOfferingCall> xs:boolean </playRingingWhenOfferingCall> [1]
<overrideAgentWrapUpTime> xs:boolean </overrideAgentWrapUpTime> [1]
<wrapUpSeconds> CallCenterWrapUpSeconds </wrapUpSeconds> [0..1]
<enableAutomaticStateChangeForAgents> xs:boolean </enableAutomaticStateChangeForAgents> [1]
<agentStateAfterCall> AgentACDAutomaticState </agentStateAfterCall> [1]
<agentUnavailableCode> CallCenterAgentUnavailableCode </agentUnavailableCode> [0..1]
<forceDeliveryOfCalls> xs:boolean </forceDeliveryOfCalls> [1]
<forceDeliveryWaitTimeSeconds> CallCenterForceDeliveryWaitTimeSeconds </forceDeliveryWaitTimeSeconds> [0..1]
</...>
Schema Component Representation
<xs:complexType name="GroupRoutePointAddInstanceRequest">
<xs:complexContent>
<xs:extension base=" core:OCIRequest ">
<xs:sequence>
<xs:element name="serviceProviderId" type=" ServiceProviderId "/>
<xs:element name="groupId" type=" GroupId "/>
<xs:element name="serviceUserId" type=" UserId "/>
<xs:element name="serviceInstanceProfile" type=" ServiceInstanceAddProfileCallCenter "/>
<xs:element name="networkClassOfService" type=" NetworkClassOfServiceName " minOccurs="0"/>
<xs:element name="externalPreferredAudioCodec" type=" AudioFileCodec "/>
<xs:element name="internalPreferredAudioCodec" type=" AudioFileCodec "/>
<xs:element name="queueLength" type=" CallCenterQueueLength16 "/>
<xs:element name="noAnswerTimeoutRings" type=" NoAnswerTimeoutRings "/>
<xs:element name="enableVideo" type=" xs:boolean "/>
<xs:element name="playRingingWhenOfferingCall" type=" xs:boolean "/>
<xs:element name="overrideAgentWrapUpTime" type=" xs:boolean "/>
<xs:element name="wrapUpSeconds" type=" CallCenterWrapUpSeconds " minOccurs="0"/>
<xs:element name="enableAutomaticStateChangeForAgents" type=" xs:boolean "/>
<xs:element name="agentStateAfterCall" type=" AgentACDAutomaticState "/>
<xs:element name="agentUnavailableCode" type=" CallCenterAgentUnavailableCode " minOccurs="0"/>
<xs:element name="forceDeliveryOfCalls" type=" xs:boolean "/>
<xs:element name="forceDeliveryWaitTimeSeconds" type=" CallCenterForceDeliveryWaitTimeSeconds " minOccurs="0"/>
</xs:sequence>
</xs:extension>
</xs:complexContent>
</xs:complexType>
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Complex Type: GroupRoutePointBouncedCallGetRequest

Parent type: core:OCIRequest (derivation method: extension)
Sub-types: None
Name GroupRoutePointBouncedCallGetRequest
Abstract no
Documentation Get a route point's bounced call settings. The response is either a GroupRoutePointBouncedCallGetResponse or an ErrorResponse.
XML Instance Representation
<...>
<!-- ' OCICommand ' super type was not found in this schema. Some elements and attributes may be missing. -->
<serviceUserId> UserId </serviceUserId> [1]
</...>
Schema Component Representation
<xs:complexType name="GroupRoutePointBouncedCallGetRequest">
<xs:complexContent>
<xs:extension base=" core:OCIRequest ">
<xs:sequence>
<xs:element name="serviceUserId" type=" UserId "/>
</xs:sequence>
</xs:extension>
</xs:complexContent>
</xs:complexType>
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Complex Type: GroupRoutePointBouncedCallGetResponse

Parent type: core:OCIDataResponse (derivation method: extension)
Sub-types: None
Name GroupRoutePointBouncedCallGetResponse
Abstract no
Documentation Response to the GroupRoutePointBouncedCallGetRequest.
XML Instance Representation
<...>
<!-- ' OCIResponse ' super type was not found in this schema. Some elements and attributes may be missing. -->
<isActive> xs:boolean </isActive> [1]
<numberOfRingsBeforeBouncingCall> HuntNoAnswerRings </numberOfRingsBeforeBouncingCall> [1]
<enableTransfer> xs:boolean </enableTransfer> [0..1]
<transferPhoneNumber> OutgoingDNorSIPURI </transferPhoneNumber> [0..1]
<bounceCallWhenAgentUnavailable> xs:boolean </bounceCallWhenAgentUnavailable> [1]
</...>
Schema Component Representation
<xs:complexType name="GroupRoutePointBouncedCallGetResponse">
<xs:complexContent>
<xs:extension base=" core:OCIDataResponse ">
<xs:sequence>
<xs:element name="isActive" type=" xs:boolean "/>
<xs:element name="numberOfRingsBeforeBouncingCall" type=" HuntNoAnswerRings "/>
<xs:element name="enableTransfer" type=" xs:boolean " minOccurs="0"/>
<xs:element name="transferPhoneNumber" type=" OutgoingDNorSIPURI " minOccurs="0"/>
<xs:element name="bounceCallWhenAgentUnavailable" type=" xs:boolean "/>
</xs:sequence>
</xs:extension>
</xs:complexContent>
</xs:complexType>
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Complex Type: GroupRoutePointBouncedCallModifyRequest

Parent type: core:OCIRequest (derivation method: extension)
Sub-types: None
Name GroupRoutePointBouncedCallModifyRequest
Abstract no
Documentation Modify a route point's bounced call settings. The response is either a SuccessResponse or an ErrorResponse.
XML Instance Representation
<...>
<!-- ' OCICommand ' super type was not found in this schema. Some elements and attributes may be missing. -->
<serviceUserId> UserId </serviceUserId> [1]
<isActive> xs:boolean </isActive> [0..1]
<numberOfRingsBeforeBouncingCall> HuntNoAnswerRings </numberOfRingsBeforeBouncingCall> [0..1]
<enableTransfer> xs:boolean </enableTransfer> [0..1]
<transferPhoneNumber> OutgoingDNorSIPURI </transferPhoneNumber> [0..1]
<bounceCallWhenAgentUnavailable> xs:boolean </bounceCallWhenAgentUnavailable> [0..1]
</...>
Schema Component Representation
<xs:complexType name="GroupRoutePointBouncedCallModifyRequest">
<xs:complexContent>
<xs:extension base=" core:OCIRequest ">
<xs:sequence>
<xs:element name="serviceUserId" type=" UserId "/>
<xs:element name="isActive" type=" xs:boolean " minOccurs="0"/>
<xs:element name="numberOfRingsBeforeBouncingCall" type=" HuntNoAnswerRings " minOccurs="0"/>
<xs:element name="enableTransfer" type=" xs:boolean " minOccurs="0"/>
<xs:element name="transferPhoneNumber" type=" OutgoingDNorSIPURI " minOccurs="0" nillable="true"/>
<xs:element name="bounceCallWhenAgentUnavailable" type=" xs:boolean " minOccurs="0"/>
</xs:sequence>
</xs:extension>
</xs:complexContent>
</xs:complexType>
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Complex Type: GroupRoutePointDeleteDNISRequest

Parent type: core:OCIRequest (derivation method: extension)
Sub-types: None
Name GroupRoutePointDeleteDNISRequest
Abstract no
Documentation Delete a route point's DNIS. The response is either a SuccessResponse or an ErrorResponse.
XML Instance Representation
<...>
<!-- ' OCICommand ' super type was not found in this schema. Some elements and attributes may be missing. -->
<dnisKey> DNISKey </dnisKey> [1]
</...>
Schema Component Representation
<xs:complexType name="GroupRoutePointDeleteDNISRequest">
<xs:complexContent>
<xs:extension base=" core:OCIRequest ">
<xs:sequence>
<xs:element name="dnisKey" type=" DNISKey "/>
</xs:sequence>
</xs:extension>
</xs:complexContent>
</xs:complexType>
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Complex Type: GroupRoutePointDeleteInstanceRequest

Parent type: core:OCIRequest (derivation method: extension)
Sub-types: None
Name GroupRoutePointDeleteInstanceRequest
Abstract no
Documentation Delete a Route Point instance from a group. The response is either SuccessResponse or ErrorResponse.
XML Instance Representation
<...>
<!-- ' OCICommand ' super type was not found in this schema. Some elements and attributes may be missing. -->
<serviceUserId> UserId </serviceUserId> [1]
</...>
Schema Component Representation
<xs:complexType name="GroupRoutePointDeleteInstanceRequest">
<xs:complexContent>
<xs:extension base=" core:OCIRequest ">
<xs:sequence>
<xs:element name="serviceUserId" type=" UserId "/>
</xs:sequence>
</xs:extension>
</xs:complexContent>
</xs:complexType>
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Complex Type: GroupRoutePointDistinctiveRingingGetRequest

Parent type: core:OCIRequest (derivation method: extension)
Sub-types: None
Name GroupRoutePointDistinctiveRingingGetRequest
Abstract no
Documentation Get the distinctive ringing configuration values for route point. The response is either a GroupRoutePointDistinctiveRingingGetResponse or an ErrorResponse.
XML Instance Representation
<...>
<!-- ' OCICommand ' super type was not found in this schema. Some elements and attributes may be missing. -->
<serviceUserId> UserId </serviceUserId> [1]
</...>
Schema Component Representation
<xs:complexType name="GroupRoutePointDistinctiveRingingGetRequest">
<xs:complexContent>
<xs:extension base=" core:OCIRequest ">
<xs:sequence>
<xs:element name="serviceUserId" type=" UserId "/>
</xs:sequence>
</xs:extension>
</xs:complexContent>
</xs:complexType>
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Complex Type: GroupRoutePointDistinctiveRingingGetResponse

Parent type: core:OCIDataResponse (derivation method: extension)
Sub-types: None
Name GroupRoutePointDistinctiveRingingGetResponse
Abstract no
Documentation Response to the GroupRoutePointDistinctiveRingingGetRequest.
XML Instance Representation
<...>
<!-- ' OCIResponse ' super type was not found in this schema. Some elements and attributes may be missing. -->
<enableDistinctiveRinging> xs:boolean </enableDistinctiveRinging> [1]
<distinctiveRingingRingPattern> RingPattern </distinctiveRingingRingPattern> [1]
<distinctiveRingingForceDeliveryRingPattern> RingPattern </distinctiveRingingForceDeliveryRingPattern> [1]
</...>
Schema Component Representation
<xs:complexType name="GroupRoutePointDistinctiveRingingGetResponse">
<xs:complexContent>
<xs:extension base=" core:OCIDataResponse ">
<xs:sequence>
<xs:element name="enableDistinctiveRinging" type=" xs:boolean "/>
<xs:element name="distinctiveRingingRingPattern" type=" RingPattern "/>
<xs:element name="distinctiveRingingForceDeliveryRingPattern" type=" RingPattern "/>
</xs:sequence>
</xs:extension>
</xs:complexContent>
</xs:complexType>
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Complex Type: GroupRoutePointDistinctiveRingingModifyRequest

Parent type: core:OCIRequest (derivation method: extension)
Sub-types: None
Name GroupRoutePointDistinctiveRingingModifyRequest
Abstract no
Documentation Modify the distinctive ringing configuration values for route point. The response is either a SuccessResponse or an ErrorResponse.
XML Instance Representation
<...>
<!-- ' OCICommand ' super type was not found in this schema. Some elements and attributes may be missing. -->
<serviceUserId> UserId </serviceUserId> [1]
<enableDistinctiveRinging> xs:boolean </enableDistinctiveRinging> [0..1]
<distinctiveRingingRingPattern> RingPattern </distinctiveRingingRingPattern> [0..1]
<distinctiveRingingForceDeliveryRingPattern> RingPattern </distinctiveRingingForceDeliveryRingPattern> [0..1]
</...>
Schema Component Representation
<xs:complexType name="GroupRoutePointDistinctiveRingingModifyRequest">
<xs:complexContent>
<xs:extension base=" core:OCIRequest ">
<xs:sequence>
<xs:element name="serviceUserId" type=" UserId "/>
<xs:element name="enableDistinctiveRinging" type=" xs:boolean " minOccurs="0"/>
<xs:element name="distinctiveRingingRingPattern" type=" RingPattern " minOccurs="0"/>
<xs:element name="distinctiveRingingForceDeliveryRingPattern" type=" RingPattern " minOccurs="0"/>
</xs:sequence>
</xs:extension>
</xs:complexContent>
</xs:complexType>
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Complex Type: GroupRoutePointForcedForwardingGetRequest20

Parent type: core:OCIRequest (derivation method: extension)
Sub-types: None
Name GroupRoutePointForcedForwardingGetRequest20
Abstract no
Documentation Get a route point's forced forwarding settings. The response is either a GroupRoutePointForcedForwardingGetResponse20 or an ErrorResponse.
XML Instance Representation
<...>
<!-- ' OCICommand ' super type was not found in this schema. Some elements and attributes may be missing. -->
<serviceUserId> UserId </serviceUserId> [1]
</...>
Schema Component Representation
<xs:complexType name="GroupRoutePointForcedForwardingGetRequest20">
<xs:complexContent>
<xs:extension base=" core:OCIRequest ">
<xs:sequence>
<xs:element name="serviceUserId" type=" UserId "/>
</xs:sequence>
</xs:extension>
</xs:complexContent>
</xs:complexType>
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Complex Type: GroupRoutePointForcedForwardingGetResponse20

Parent type: core:OCIDataResponse (derivation method: extension)
Sub-types: None
Name GroupRoutePointForcedForwardingGetResponse20
Abstract no
Documentation Response to the GroupRoutePointForcedForwardingGetRequest20.
XML Instance Representation
<...>
<!-- ' OCIResponse ' super type was not found in this schema. Some elements and attributes may be missing. -->
<isActive> xs:boolean </isActive> [1]
<forwardToPhoneNumber> OutgoingDNorSIPURI </forwardToPhoneNumber> [0..1]
<playAnnouncementBeforeForwarding> xs:boolean </playAnnouncementBeforeForwarding> [1]
<audioMessageSelection> ExtendedFileResourceSelection </audioMessageSelection> [1]
<audioUrlList> CallCenterAnnouncementURLList </audioUrlList> [0..1]
<audioFileList> CallCenterAnnouncementFileListRead20 </audioFileList> [0..1]
<videoMessageSelection> ExtendedFileResourceSelection </videoMessageSelection> [1]
<videoUrlList> CallCenterAnnouncementURLList </videoUrlList> [0..1]
<videoFileList> CallCenterAnnouncementFileListRead20 </videoFileList> [0..1]
</...>
Schema Component Representation
<xs:complexType name="GroupRoutePointForcedForwardingGetResponse20">
<xs:complexContent>
<xs:extension base=" core:OCIDataResponse ">
<xs:sequence>
<xs:element name="isActive" type=" xs:boolean "/>
<xs:element name="forwardToPhoneNumber" type=" OutgoingDNorSIPURI " minOccurs="0"/>
<xs:element name="playAnnouncementBeforeForwarding" type=" xs:boolean "/>
<xs:element name="audioMessageSelection" type=" ExtendedFileResourceSelection "/>
<xs:element name="audioUrlList" type=" CallCenterAnnouncementURLList " minOccurs="0"/>
<xs:element name="audioFileList" type=" CallCenterAnnouncementFileListRead20 " minOccurs="0"/>
<xs:element name="videoMessageSelection" type=" ExtendedFileResourceSelection "/>
<xs:element name="videoUrlList" type=" CallCenterAnnouncementURLList " minOccurs="0"/>
<xs:element name="videoFileList" type=" CallCenterAnnouncementFileListRead20 " minOccurs="0"/>
</xs:sequence>
</xs:extension>
</xs:complexContent>
</xs:complexType>
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Complex Type: GroupRoutePointForcedForwardingModifyRequest20

Parent type: core:OCIRequest (derivation method: extension)
Sub-types: None
Name GroupRoutePointForcedForwardingModifyRequest20
Abstract no
Documentation Modify a route point's forced forwarding settings. The response is either a SuccessResponse or an ErrorResponse.
XML Instance Representation
<...>
<!-- ' OCICommand ' super type was not found in this schema. Some elements and attributes may be missing. -->
<serviceUserId> UserId </serviceUserId> [1]
<isActive> xs:boolean </isActive> [0..1]
<forwardToPhoneNumber> OutgoingDNorSIPURI </forwardToPhoneNumber> [0..1]
<playAnnouncementBeforeForwarding> xs:boolean </playAnnouncementBeforeForwarding> [0..1]
<audioMessageSelection> ExtendedFileResourceSelection </audioMessageSelection> [0..1]
<audioUrlList> CallCenterAnnouncementURLListModify </audioUrlList> [0..1]
<audioFileList> CallCenterAnnouncementFileListModify20 </audioFileList> [0..1]
<videoMessageSelection> ExtendedFileResourceSelection </videoMessageSelection> [0..1]
<videoUrlList> CallCenterAnnouncementURLListModify </videoUrlList> [0..1]
<videoFileList> CallCenterAnnouncementFileListModify20 </videoFileList> [0..1]
</...>
Schema Component Representation
<xs:complexType name="GroupRoutePointForcedForwardingModifyRequest20">
<xs:complexContent>
<xs:extension base=" core:OCIRequest ">
<xs:sequence>
<xs:element name="serviceUserId" type=" UserId "/>
<xs:element name="isActive" type=" xs:boolean " minOccurs="0"/>
<xs:element name="forwardToPhoneNumber" type=" OutgoingDNorSIPURI " minOccurs="0" nillable="true"/>
<xs:element name="playAnnouncementBeforeForwarding" type=" xs:boolean " minOccurs="0"/>
<xs:element name="audioMessageSelection" type=" ExtendedFileResourceSelection " minOccurs="0"/>
<xs:element name="audioUrlList" type=" CallCenterAnnouncementURLListModify " minOccurs="0"/>
<xs:element name="audioFileList" type=" CallCenterAnnouncementFileListModify20 " minOccurs="0"/>
<xs:element name="videoMessageSelection" type=" ExtendedFileResourceSelection " minOccurs="0"/>
<xs:element name="videoUrlList" type=" CallCenterAnnouncementURLListModify " minOccurs="0"/>
<xs:element name="videoFileList" type=" CallCenterAnnouncementFileListModify20 " minOccurs="0"/>
</xs:sequence>
</xs:extension>
</xs:complexContent>
</xs:complexType>
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Complex Type: GroupRoutePointGetAnnouncementRequest20

Parent type: core:OCIRequest (derivation method: extension)
Sub-types: None
Name GroupRoutePointGetAnnouncementRequest20
Abstract no
Documentation Get a route point's announcement settings. The response is either a GroupRoutePointGetAnnouncementResponse20 or an ErrorResponse.
XML Instance Representation
<...>
<!-- ' OCICommand ' super type was not found in this schema. Some elements and attributes may be missing. -->
<serviceUserId> UserId </serviceUserId> [1]
</...>
Schema Component Representation
<xs:complexType name="GroupRoutePointGetAnnouncementRequest20">
<xs:complexContent>
<xs:extension base=" core:OCIRequest ">
<xs:sequence>
<xs:element name="serviceUserId" type=" UserId "/>
</xs:sequence>
</xs:extension>
</xs:complexContent>
</xs:complexType>
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Complex Type: GroupRoutePointGetAnnouncementResponse20

Parent type: core:OCIDataResponse (derivation method: extension)
Sub-types: None
Name GroupRoutePointGetAnnouncementResponse20
Abstract no
Documentation Response to the GroupRoutePointGetAnnouncementRequest20.
XML Instance Representation
<...>
<!-- ' OCIResponse ' super type was not found in this schema. Some elements and attributes may be missing. -->
<mediaOnHoldSource> CallCenterMediaOnHoldSourceRead20 </mediaOnHoldSource> [1]
</...>
Schema Component Representation
<xs:complexType name="GroupRoutePointGetAnnouncementResponse20">
<xs:complexContent>
<xs:extension base=" core:OCIDataResponse ">
<xs:sequence>
<xs:element name="mediaOnHoldSource" type=" CallCenterMediaOnHoldSourceRead20 "/>
</xs:sequence>
</xs:extension>
</xs:complexContent>
</xs:complexType>
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Complex Type: GroupRoutePointGetDNISAgentListRequest

Parent type: core:OCIRequest (derivation method: extension)
Sub-types: None
Name GroupRoutePointGetDNISAgentListRequest
Abstract no
Documentation Get a list of agent who selected the DNIS as the outgoing call. The response is either GroupRoutePointGetDNISAgentListResponse or ErrorResponse.
XML Instance Representation
<...>
<!-- ' OCICommand ' super type was not found in this schema. Some elements and attributes may be missing. -->
<dnisKey> DNISKey </dnisKey> [1]
</...>
Schema Component Representation
<xs:complexType name="GroupRoutePointGetDNISAgentListRequest">
<xs:complexContent>
<xs:extension base=" core:OCIRequest ">
<xs:sequence>
<xs:element name="dnisKey" type=" DNISKey "/>
</xs:sequence>
</xs:extension>
</xs:complexContent>
</xs:complexType>
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Complex Type: GroupRoutePointGetDNISAgentListResponse

Parent type: core:OCIDataResponse (derivation method: extension)
Sub-types: None
Name GroupRoutePointGetDNISAgentListResponse
Abstract no
Documentation Response to the GroupRoutePointGetDNISAgentListRequest. Contains a table with column headings: "User Id", "Last Name", "First Name", "Hiragana Last Name", "Hiragana First Name", "Phone Number", "Extension", "Department", "Email Address".
XML Instance Representation
<...>
<!-- ' OCIResponse ' super type was not found in this schema. Some elements and attributes may be missing. -->
<agentTable> core:OCITable </agentTable> [1]
</...>
Schema Component Representation
<xs:complexType name="GroupRoutePointGetDNISAgentListResponse">
<xs:complexContent>
<xs:extension base=" core:OCIDataResponse ">
<xs:sequence>
<xs:element name="agentTable" type=" core:OCITable "/>
</xs:sequence>
</xs:extension>
</xs:complexContent>
</xs:complexType>
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Complex Type: GroupRoutePointGetDNISAnnouncementRequest20

Parent type: core:OCIRequest (derivation method: extension)
Sub-types: None
Name GroupRoutePointGetDNISAnnouncementRequest20
Abstract no
Documentation Get a route point's DNIS Announcements The response is either a GroupRoutePointGetDNISAnnouncementResponse20 or an ErrorResponse.
XML Instance Representation
<...>
<!-- ' OCICommand ' super type was not found in this schema. Some elements and attributes may be missing. -->
<dnisKey> DNISKey </dnisKey> [1]
</...>
Schema Component Representation
<xs:complexType name="GroupRoutePointGetDNISAnnouncementRequest20">
<xs:complexContent>
<xs:extension base=" core:OCIRequest ">
<xs:sequence>
<xs:element name="dnisKey" type=" DNISKey "/>
</xs:sequence>
</xs:extension>
</xs:complexContent>
</xs:complexType>
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Complex Type: GroupRoutePointGetDNISAnnouncementResponse20

Parent type: core:OCIDataResponse (derivation method: extension)
Sub-types: None
Name GroupRoutePointGetDNISAnnouncementResponse20
Abstract no
Documentation Response to the GroupRoutePointGetDNISAnnouncementRequest20.
XML Instance Representation
<...>
<!-- ' OCIResponse ' super type was not found in this schema. Some elements and attributes may be missing. -->
<mediaOnHoldSource> CallCenterMediaOnHoldSourceRead20 </mediaOnHoldSource> [1]
</...>
Schema Component Representation
<xs:complexType name="GroupRoutePointGetDNISAnnouncementResponse20">
<xs:complexContent>
<xs:extension base=" core:OCIDataResponse ">
<xs:sequence>
<xs:element name="mediaOnHoldSource" type=" CallCenterMediaOnHoldSourceRead20 "/>
</xs:sequence>
</xs:extension>
</xs:complexContent>
</xs:complexType>
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Complex Type: GroupRoutePointGetDNISListRequest

Parent type: core:OCIRequest (derivation method: extension)
Sub-types: None
Name GroupRoutePointGetDNISListRequest
Abstract no
Documentation Get a list of DNIS that are configured for a Route Point. The response is either GroupRoutePointGetDNISListResponse or ErrorResponse.
XML Instance Representation
<...>
<!-- ' OCICommand ' super type was not found in this schema. Some elements and attributes may be missing. -->
<serviceUserId> UserId </serviceUserId> [1]
</...>
Schema Component Representation
<xs:complexType name="GroupRoutePointGetDNISListRequest">
<xs:complexContent>
<xs:extension base=" core:OCIRequest ">
<xs:sequence>
<xs:element name="serviceUserId" type=" UserId "/>
</xs:sequence>
</xs:extension>
</xs:complexContent>
</xs:complexType>
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Complex Type: GroupRoutePointGetDNISListResponse

Parent type: core:OCIDataResponse (derivation method: extension)
Sub-types: None
Name GroupRoutePointGetDNISListResponse
Abstract no
Documentation Response to the GroupRoutePointGetDNISListRequest. Contains a table with column headings: "Name", "Phone Number", "Extension".
XML Instance Representation
<...>
<!-- ' OCIResponse ' super type was not found in this schema. Some elements and attributes may be missing. -->
<displayDNISNumber> xs:boolean </displayDNISNumber> [1]
<displayDNISName> xs:boolean </displayDNISName> [1]
<dnisTable> core:OCITable </dnisTable> [1]
</...>
Schema Component Representation
<xs:complexType name="GroupRoutePointGetDNISListResponse">
<xs:complexContent>
<xs:extension base=" core:OCIDataResponse ">
<xs:sequence>
<xs:element name="displayDNISNumber" type=" xs:boolean "/>
<xs:element name="displayDNISName" type=" xs:boolean "/>
<xs:element name="dnisTable" type=" core:OCITable "/>
</xs:sequence>
</xs:extension>
</xs:complexContent>
</xs:complexType>
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Complex Type: GroupRoutePointGetDNISRequest

Parent type: core:OCIRequest (derivation method: extension)
Sub-types: None
Name GroupRoutePointGetDNISRequest
Abstract no
Documentation Get a route point's DNIS. The response is either a GroupRoutePointGetDNISResponse or an ErrorResponse.
XML Instance Representation
<...>
<!-- ' OCICommand ' super type was not found in this schema. Some elements and attributes may be missing. -->
<dnisKey> DNISKey </dnisKey> [1]
</...>
Schema Component Representation
<xs:complexType name="GroupRoutePointGetDNISRequest">
<xs:complexContent>
<xs:extension base=" core:OCIRequest ">
<xs:sequence>
<xs:element name="dnisKey" type=" DNISKey "/>
</xs:sequence>
</xs:extension>
</xs:complexContent>
</xs:complexType>
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Complex Type: GroupRoutePointGetDNISResponse

Parent type: core:OCIDataResponse (derivation method: extension)
Sub-types: None
Name GroupRoutePointGetDNISResponse
Abstract no
Documentation Response to the GroupRoutePointGetDNISRequest.
XML Instance Representation
<...>
<!-- ' OCIResponse ' super type was not found in this schema. Some elements and attributes may be missing. -->
<dnisPhoneNumber> DN </dnisPhoneNumber> [0..1]
<extension> Extension17 </extension> [0..1]
<useCustomCLIDSettings> xs:boolean </useCustomCLIDSettings> [1]
<callingLineIdPhoneNumber> DN </callingLineIdPhoneNumber> [0..1]
<callingLineIdLastName> CallingLineIdLastName </callingLineIdLastName> [0..1]
<callingLineIdFirstName> CallingLineIdFirstName </callingLineIdFirstName> [0..1]
<useCustomDnisAnnouncementSettings> xs:boolean </useCustomDnisAnnouncementSettings> [1]
<allowOutgoingACDCall> xs:boolean </allowOutgoingACDCall> [1]
</...>
Schema Component Representation
<xs:complexType name="GroupRoutePointGetDNISResponse">
<xs:complexContent>
<xs:extension base=" core:OCIDataResponse ">
<xs:sequence>
<xs:element name="dnisPhoneNumber" type=" DN " minOccurs="0"/>
<xs:element name="extension" type=" Extension17 " minOccurs="0"/>
<xs:element name="useCustomCLIDSettings" type=" xs:boolean "/>
<xs:element name="callingLineIdPhoneNumber" type=" DN " minOccurs="0"/>
<xs:element name="callingLineIdLastName" type=" CallingLineIdLastName " minOccurs="0"/>
<xs:element name="callingLineIdFirstName" type=" CallingLineIdFirstName " minOccurs="0"/>
<xs:element name="useCustomDnisAnnouncementSettings" type=" xs:boolean "/>
<xs:element name="allowOutgoingACDCall" type=" xs:boolean "/>
</xs:sequence>
</xs:extension>
</xs:complexContent>
</xs:complexType>
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Complex Type: GroupRoutePointGetFailoverPolicyRequest

Parent type: core:OCIRequest (derivation method: extension)
Sub-types: None
Name GroupRoutePointGetFailoverPolicyRequest
Abstract no
Documentation Get the route point failover policy. The response is either a GroupRoutePointGetFailoverPolicyResponse or an ErrorResponse.
XML Instance Representation
<...>
<!-- ' OCICommand ' super type was not found in this schema. Some elements and attributes may be missing. -->
<serviceUserId> UserId </serviceUserId> [1]
</...>
Schema Component Representation
<xs:complexType name="GroupRoutePointGetFailoverPolicyRequest">
<xs:complexContent>
<xs:extension base=" core:OCIRequest ">
<xs:sequence>
<xs:element name="serviceUserId" type=" UserId "/>
</xs:sequence>
</xs:extension>
</xs:complexContent>
</xs:complexType>
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Complex Type: GroupRoutePointGetFailoverPolicyResponse

Parent type: core:OCIDataResponse (derivation method: extension)
Sub-types: None
Name GroupRoutePointGetFailoverPolicyResponse
Abstract no
Documentation Response to the GroupRoutePointGetFailoverPolicyRequest.
XML Instance Representation
<...>
<!-- ' OCIResponse ' super type was not found in this schema. Some elements and attributes may be missing. -->
<enableFailoverSupport> xs:boolean </enableFailoverSupport> [1]
<externalSystem> RoutePointExternalSystem </externalSystem> [0..1]
<failoverPhoneNumber> OutgoingDNorSIPURI </failoverPhoneNumber> [0..1]
<failoverStatus> RoutePointFailoverStatus </failoverStatus> [1]
<perCallEnableFailoverSupport> xs:boolean </perCallEnableFailoverSupport> [1]
<perCallCallFailureTimeoutSeconds> RoutePointCallFailureTimeout </perCallCallFailureTimeoutSeconds> [1]
<perCallOutboundCallFailureTimeoutSeconds> RoutePointCallFailureTimeout </perCallOutboundCallFailureTimeoutSeconds> [1]
<perCallFailoverPhoneNumber> OutgoingDNorSIPURI </perCallFailoverPhoneNumber> [0..1]
</...>
Schema Component Representation
<xs:complexType name="GroupRoutePointGetFailoverPolicyResponse">
<xs:complexContent>
<xs:extension base=" core:OCIDataResponse ">
<xs:sequence>
<xs:element name="enableFailoverSupport" type=" xs:boolean "/>
<xs:element name="externalSystem" type=" RoutePointExternalSystem " minOccurs="0"/>
<xs:element name="failoverPhoneNumber" type=" OutgoingDNorSIPURI " minOccurs="0"/>
<xs:element name="failoverStatus" type=" RoutePointFailoverStatus "/>
<xs:element name="perCallEnableFailoverSupport" type=" xs:boolean "/>
<xs:element name="perCallCallFailureTimeoutSeconds" type=" RoutePointCallFailureTimeout "/>
<xs:element name="perCallOutboundCallFailureTimeoutSeconds" type=" RoutePointCallFailureTimeout "/>
<xs:element name="perCallFailoverPhoneNumber" type=" OutgoingDNorSIPURI " minOccurs="0"/>
</xs:sequence>
</xs:extension>
</xs:complexContent>
</xs:complexType>
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Complex Type: GroupRoutePointGetInstanceListRequest

Parent type: core:OCIRequest (derivation method: extension)
Sub-types: None
Name GroupRoutePointGetInstanceListRequest
Abstract no
Documentation Get a list of Route Point instances within a group. It is possible to search by various criteria to restrict the number of rows returned. The response is either GroupRoutePointGetInstanceListResponse or ErrorResponse. It is possible to get the instances within a specified department.
XML Instance Representation
<...>
<!-- ' OCICommand ' super type was not found in this schema. Some elements and attributes may be missing. -->
<serviceProviderId> ServiceProviderId </serviceProviderId> [1]
<groupId> GroupId </groupId> [1]
<groupDepartmentName> DepartmentName </groupDepartmentName> [0..1]
<responseSizeLimit> ResponseSizeLimit </responseSizeLimit> [0..1]
<searchCriteriaRoutePointName> SearchCriteriaRoutePointName </searchCriteriaRoutePointName> [0..*]
</...>
Schema Component Representation
<xs:complexType name="GroupRoutePointGetInstanceListRequest">
<xs:complexContent>
<xs:extension base=" core:OCIRequest ">
<xs:sequence>
<xs:element name="serviceProviderId" type=" ServiceProviderId "/>
<xs:element name="groupId" type=" GroupId "/>
<xs:element name="groupDepartmentName" type=" DepartmentName " minOccurs="0"/>
<xs:element name="responseSizeLimit" type=" ResponseSizeLimit " minOccurs="0"/>
<xs:element name="searchCriteriaRoutePointName" type=" SearchCriteriaRoutePointName " minOccurs="0" maxOccurs="unbounded"/>
</xs:sequence>
</xs:extension>
</xs:complexContent>
</xs:complexType>
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Complex Type: GroupRoutePointGetInstanceListResponse

Parent type: core:OCIDataResponse (derivation method: extension)
Sub-types: None
Name GroupRoutePointGetInstanceListResponse
Abstract no
Documentation Response to the GroupRoutePointGetInstanceListRequest. Contains a table with column headings: "Service User Id", "Name", "Video", "Phone Number", "Extension", "Department", "Is Active". The column values for "Video" and "Is Active" can either be true, or false.
XML Instance Representation
<...>
<!-- ' OCIResponse ' super type was not found in this schema. Some elements and attributes may be missing. -->
<routePointTable> core:OCITable </routePointTable> [1]
</...>
Schema Component Representation
<xs:complexType name="GroupRoutePointGetInstanceListResponse">
<xs:complexContent>
<xs:extension base=" core:OCIDataResponse ">
<xs:sequence>
<xs:element name="routePointTable" type=" core:OCITable "/>
</xs:sequence>
</xs:extension>
</xs:complexContent>
</xs:complexType>
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Complex Type: GroupRoutePointGetInstanceRequest19sp1

Parent type: core:OCIRequest (derivation method: extension)
Sub-types: None
Name GroupRoutePointGetInstanceRequest19sp1
Abstract no
Documentation Request to get all the information of a Route Point instance. The response is either GroupRoutePointGetInstanceResponse19sp1 or ErrorResponse.
XML Instance Representation
<...>
<!-- ' OCICommand ' super type was not found in this schema. Some elements and attributes may be missing. -->
<serviceUserId> UserId </serviceUserId> [1]
</...>
Schema Component Representation
<xs:complexType name="GroupRoutePointGetInstanceRequest19sp1">
<xs:complexContent>
<xs:extension base=" core:OCIRequest ">
<xs:sequence>
<xs:element name="serviceUserId" type=" UserId "/>
</xs:sequence>
</xs:extension>
</xs:complexContent>
</xs:complexType>
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Complex Type: GroupRoutePointGetInstanceResponse19sp1

Parent type: core:OCIDataResponse (derivation method: extension)
Sub-types: None
Name GroupRoutePointGetInstanceResponse19sp1
Abstract no
Documentation Response to GroupRoutePointGetInstanceRequest19sp1.
XML Instance Representation
<...>
<!-- ' OCIResponse ' super type was not found in this schema. Some elements and attributes may be missing. -->
<serviceInstanceProfile> ServiceInstanceReadProfile19sp1 </serviceInstanceProfile> [1]
<networkClassOfService> NetworkClassOfServiceName </networkClassOfService> [0..1]
<externalPreferredAudioCodec> AudioFileCodec </externalPreferredAudioCodec> [1]
<internalPreferredAudioCodec> AudioFileCodec </internalPreferredAudioCodec> [1]
<queueLength> CallCenterQueueLength16 </queueLength> [1]
<noAnswerTimeoutRings> NoAnswerTimeoutRings </noAnswerTimeoutRings> [1]
<enableVideo> xs:boolean </enableVideo> [1]
<playRingingWhenOfferingCall> xs:boolean </playRingingWhenOfferingCall> [1]
<overrideAgentWrapUpTime> xs:boolean </overrideAgentWrapUpTime> [1]
<wrapUpSeconds> CallCenterWrapUpSeconds </wrapUpSeconds> [0..1]
<enableAutomaticStateChangeForAgents> xs:boolean </enableAutomaticStateChangeForAgents> [1]
<agentStateAfterCall> AgentACDAutomaticState </agentStateAfterCall> [1]
<agentUnavailableCode> CallCenterAgentUnavailableCode </agentUnavailableCode> [0..1]
<forceDeliveryOfCalls> xs:boolean </forceDeliveryOfCalls> [1]
<forceDeliveryWaitTimeSeconds> CallCenterForceDeliveryWaitTimeSeconds </forceDeliveryWaitTimeSeconds> [0..1]
</...>
Schema Component Representation
<xs:complexType name="GroupRoutePointGetInstanceResponse19sp1">
<xs:complexContent>
<xs:extension base=" core:OCIDataResponse ">
<xs:sequence>
<xs:element name="serviceInstanceProfile" type=" ServiceInstanceReadProfile19sp1 "/>
<xs:element name="networkClassOfService" type=" NetworkClassOfServiceName " minOccurs="0"/>
<xs:element name="externalPreferredAudioCodec" type=" AudioFileCodec "/>
<xs:element name="internalPreferredAudioCodec" type=" AudioFileCodec "/>
<xs:element name="queueLength" type=" CallCenterQueueLength16 "/>
<xs:element name="noAnswerTimeoutRings" type=" NoAnswerTimeoutRings "/>
<xs:element name="enableVideo" type=" xs:boolean "/>
<xs:element name="playRingingWhenOfferingCall" type=" xs:boolean "/>
<xs:element name="overrideAgentWrapUpTime" type=" xs:boolean "/>
<xs:element name="wrapUpSeconds" type=" CallCenterWrapUpSeconds " minOccurs="0"/>
<xs:element name="enableAutomaticStateChangeForAgents" type=" xs:boolean "/>
<xs:element name="agentStateAfterCall" type=" AgentACDAutomaticState "/>
<xs:element name="agentUnavailableCode" type=" CallCenterAgentUnavailableCode " minOccurs="0"/>
<xs:element name="forceDeliveryOfCalls" type=" xs:boolean "/>
<xs:element name="forceDeliveryWaitTimeSeconds" type=" CallCenterForceDeliveryWaitTimeSeconds " minOccurs="0"/>
</xs:sequence>
</xs:extension>
</xs:complexContent>
</xs:complexType>
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Complex Type: GroupRoutePointHolidayServiceGetRequest20

Parent type: core:OCIRequest (derivation method: extension)
Sub-types: None
Name GroupRoutePointHolidayServiceGetRequest20
Abstract no
Documentation Get a route point's holiday service settings. The response is either a GroupRoutePointHolidayServiceGetResponse20 or an ErrorResponse.
XML Instance Representation
<...>
<!-- ' OCICommand ' super type was not found in this schema. Some elements and attributes may be missing. -->
<serviceUserId> UserId </serviceUserId> [1]
</...>
Schema Component Representation
<xs:complexType name="GroupRoutePointHolidayServiceGetRequest20">
<xs:complexContent>
<xs:extension base=" core:OCIRequest ">
<xs:sequence>
<xs:element name="serviceUserId" type=" UserId "/>
</xs:sequence>
</xs:extension>
</xs:complexContent>
</xs:complexType>
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Complex Type: GroupRoutePointHolidayServiceGetResponse20

Parent type: core:OCIDataResponse (derivation method: extension)
Sub-types: None
Name GroupRoutePointHolidayServiceGetResponse20
Abstract no
Documentation Response to the GroupRoutePointHolidayServiceGetRequest20.
XML Instance Representation
<...>
<!-- ' OCIResponse ' super type was not found in this schema. Some elements and attributes may be missing. -->
<action> CallCenterScheduledServiceAction </action> [1]
<holidaySchedule> HolidaySchedule </holidaySchedule> [0..1]
<transferPhoneNumber> OutgoingDNorSIPURI </transferPhoneNumber> [0..1]
<playAnnouncementBeforeAction> xs:boolean </playAnnouncementBeforeAction> [1]
<audioMessageSelection> ExtendedFileResourceSelection </audioMessageSelection> [1]
<audioUrlList> CallCenterAnnouncementURLList </audioUrlList> [0..1]
<audioFileList> CallCenterAnnouncementFileListRead20 </audioFileList> [0..1]
<videoMessageSelection> ExtendedFileResourceSelection </videoMessageSelection> [1]
<videoUrlList> CallCenterAnnouncementURLList </videoUrlList> [0..1]
<videoFileList> CallCenterAnnouncementFileListRead20 </videoFileList> [0..1]
</...>
Schema Component Representation
<xs:complexType name="GroupRoutePointHolidayServiceGetResponse20">
<xs:complexContent>
<xs:extension base=" core:OCIDataResponse ">
<xs:sequence>
<xs:element name="action" type=" CallCenterScheduledServiceAction "/>
<xs:element name="holidaySchedule" type=" HolidaySchedule " minOccurs="0"/>
<xs:element name="transferPhoneNumber" type=" OutgoingDNorSIPURI " minOccurs="0"/>
<xs:element name="playAnnouncementBeforeAction" type=" xs:boolean "/>
<xs:element name="audioMessageSelection" type=" ExtendedFileResourceSelection "/>
<xs:element name="audioUrlList" type=" CallCenterAnnouncementURLList " minOccurs="0"/>
<xs:element name="audioFileList" type=" CallCenterAnnouncementFileListRead20 " minOccurs="0"/>
<xs:element name="videoMessageSelection" type=" ExtendedFileResourceSelection "/>
<xs:element name="videoUrlList" type=" CallCenterAnnouncementURLList " minOccurs="0"/>
<xs:element name="videoFileList" type=" CallCenterAnnouncementFileListRead20 " minOccurs="0"/>
</xs:sequence>
</xs:extension>
</xs:complexContent>
</xs:complexType>
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Complex Type: GroupRoutePointHolidayServiceModifyRequest20

Parent type: core:OCIRequest (derivation method: extension)
Sub-types: None
Name GroupRoutePointHolidayServiceModifyRequest20
Abstract no
Documentation Modify a route point's holiday service settings. Only Group and Enterprise level schedules are accepted. The response is either a SuccessResponse or an ErrorResponse.
XML Instance Representation
<...>
<!-- ' OCICommand ' super type was not found in this schema. Some elements and attributes may be missing. -->
<serviceUserId> UserId </serviceUserId> [1]
<action> CallCenterScheduledServiceAction </action> [0..1]
<holidaySchedule> HolidaySchedule </holidaySchedule> [0..1]
<transferPhoneNumber> OutgoingDNorSIPURI </transferPhoneNumber> [0..1]
<playAnnouncementBeforeAction> xs:boolean </playAnnouncementBeforeAction> [0..1]
<audioMessageSelection> ExtendedFileResourceSelection </audioMessageSelection> [0..1]
<audioUrlList> CallCenterAnnouncementURLListModify </audioUrlList> [0..1]
<audioFileList> CallCenterAnnouncementFileListModify20 </audioFileList> [0..1]
<videoMessageSelection> ExtendedFileResourceSelection </videoMessageSelection> [0..1]
<videoUrlList> CallCenterAnnouncementURLListModify </videoUrlList> [0..1]
<videoFileList> CallCenterAnnouncementFileListModify20 </videoFileList> [0..1]
</...>
Schema Component Representation
<xs:complexType name="GroupRoutePointHolidayServiceModifyRequest20">
<xs:complexContent>
<xs:extension base=" core:OCIRequest ">
<xs:sequence>
<xs:element name="serviceUserId" type=" UserId "/>
<xs:element name="action" type=" CallCenterScheduledServiceAction " minOccurs="0"/>
<xs:element name="holidaySchedule" type=" HolidaySchedule " minOccurs="0" nillable="true"/>
<xs:element name="transferPhoneNumber" type=" OutgoingDNorSIPURI " minOccurs="0" nillable="true"/>
<xs:element name="playAnnouncementBeforeAction" type=" xs:boolean " minOccurs="0"/>
<xs:element name="audioMessageSelection" type=" ExtendedFileResourceSelection " minOccurs="0"/>
<xs:element name="audioUrlList" type=" CallCenterAnnouncementURLListModify " minOccurs="0"/>
<xs:element name="audioFileList" type=" CallCenterAnnouncementFileListModify20 " minOccurs="0"/>
<xs:element name="videoMessageSelection" type=" ExtendedFileResourceSelection " minOccurs="0"/>
<xs:element name="videoUrlList" type=" CallCenterAnnouncementURLListModify " minOccurs="0"/>
<xs:element name="videoFileList" type=" CallCenterAnnouncementFileListModify20 " minOccurs="0"/>
</xs:sequence>
</xs:extension>
</xs:complexContent>
</xs:complexType>
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Complex Type: GroupRoutePointManualFailoverRequest

Parent type: core:OCIRequest (derivation method: extension)
Sub-types: None
Name GroupRoutePointManualFailoverRequest
Abstract no
Documentation Initiate manual failover for the Route Point. The response is either a SuccessResponse or an ErrorResponse.
XML Instance Representation
<...>
<!-- ' OCICommand ' super type was not found in this schema. Some elements and attributes may be missing. -->
<serviceUserId> UserId </serviceUserId> [1]
</...>
Schema Component Representation
<xs:complexType name="GroupRoutePointManualFailoverRequest">
<xs:complexContent>
<xs:extension base=" core:OCIRequest ">
<xs:sequence>
<xs:element name="serviceUserId" type=" UserId "/>
</xs:sequence>
</xs:extension>
</xs:complexContent>
</xs:complexType>
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Complex Type: GroupRoutePointModifyActiveInstanceListRequest

Parent type: core:OCIRequest (derivation method: extension)
Sub-types: None
Name GroupRoutePointModifyActiveInstanceListRequest
Abstract no
Documentation Request to set the active status of Route Point instances. The response is either SuccessResponse or ErrorResponse.
XML Instance Representation
<...>
<!-- ' OCICommand ' super type was not found in this schema. Some elements and attributes may be missing. -->
<serviceActivation> ServiceActivation </serviceActivation> [0..*]
</...>
Schema Component Representation
<xs:complexType name="GroupRoutePointModifyActiveInstanceListRequest">
<xs:complexContent>
<xs:extension base=" core:OCIRequest ">
<xs:sequence>
<xs:element name="serviceActivation" type=" ServiceActivation " minOccurs="0" maxOccurs="unbounded"/>
</xs:sequence>
</xs:extension>
</xs:complexContent>
</xs:complexType>
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Complex Type: GroupRoutePointModifyAnnouncementRequest20

Parent type: core:OCIRequest (derivation method: extension)
Sub-types: None
Name GroupRoutePointModifyAnnouncementRequest20
Abstract no
Documentation Modify a route point's announcement settings. The response is either a SuccessResponse or an ErrorResponse.
XML Instance Representation
<...>
<!-- ' OCICommand ' super type was not found in this schema. Some elements and attributes may be missing. -->
<serviceUserId> UserId </serviceUserId> [1]
<mediaOnHoldSource> CallCenterMediaOnHoldSourceModify20 </mediaOnHoldSource> [0..1]
</...>
Schema Component Representation
<xs:complexType name="GroupRoutePointModifyAnnouncementRequest20">
<xs:complexContent>
<xs:extension base=" core:OCIRequest ">
<xs:sequence>
<xs:element name="serviceUserId" type=" UserId "/>
<xs:element name="mediaOnHoldSource" type=" CallCenterMediaOnHoldSourceModify20 " minOccurs="0"/>
</xs:sequence>
</xs:extension>
</xs:complexContent>
</xs:complexType>
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Complex Type: GroupRoutePointModifyDNISAnnouncementRequest20

Parent type: core:OCIRequest (derivation method: extension)
Sub-types: None
Name GroupRoutePointModifyDNISAnnouncementRequest20
Abstract no
Documentation Modify a route point DNIS announcement settings. The response is either a SuccessResponse or an ErrorResponse.
XML Instance Representation
<...>
<!-- ' OCICommand ' super type was not found in this schema. Some elements and attributes may be missing. -->
<dnisKey> DNISKey </dnisKey> [1]
<mediaOnHoldSource> CallCenterMediaOnHoldSourceModify20 </mediaOnHoldSource> [0..1]
</...>
Schema Component Representation
<xs:complexType name="GroupRoutePointModifyDNISAnnouncementRequest20">
<xs:complexContent>
<xs:extension base=" core:OCIRequest ">
<xs:sequence>
<xs:element name="dnisKey" type=" DNISKey "/>
<xs:element name="mediaOnHoldSource" type=" CallCenterMediaOnHoldSourceModify20 " minOccurs="0"/>
</xs:sequence>
</xs:extension>
</xs:complexContent>
</xs:complexType>
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Complex Type: GroupRoutePointModifyDNISParametersRequest

Parent type: core:OCIRequest (derivation method: extension)
Sub-types: None
Name GroupRoutePointModifyDNISParametersRequest
Abstract no
Documentation Modify the setting that are configured for all the DNIS in a Route Point. The response is either SuccessResponse or ErrorResponse.
XML Instance Representation
<...>
<!-- ' OCICommand ' super type was not found in this schema. Some elements and attributes may be missing. -->
<serviceUserId> UserId </serviceUserId> [1]
<displayDNISNumber> xs:boolean </displayDNISNumber> [0..1]
<displayDNISName> xs:boolean </displayDNISName> [0..1]
</...>
Schema Component Representation
<xs:complexType name="GroupRoutePointModifyDNISParametersRequest">
<xs:complexContent>
<xs:extension base=" core:OCIRequest ">
<xs:sequence>
<xs:element name="serviceUserId" type=" UserId "/>
<xs:element name="displayDNISNumber" type=" xs:boolean " minOccurs="0"/>
<xs:element name="displayDNISName" type=" xs:boolean " minOccurs="0"/>
</xs:sequence>
</xs:extension>
</xs:complexContent>
</xs:complexType>
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Complex Type: GroupRoutePointModifyDNISRequest

Parent type: core:OCIRequest (derivation method: extension)
Sub-types: None
Name GroupRoutePointModifyDNISRequest
Abstract no
Documentation Modify a route point's DNIS settings. The response is either a SuccessResponse or an ErrorResponse.
XML Instance Representation
<...>
<!-- ' OCICommand ' super type was not found in this schema. Some elements and attributes may be missing. -->
<dnisKey> DNISKey </dnisKey> [1]
<newDNISName> DNISName </newDNISName> [0..1]
<dnisPhoneNumber> DN </dnisPhoneNumber> [0..1]
<extension> Extension17 </extension> [0..1]
<useCustomCLIDSettings> xs:boolean </useCustomCLIDSettings> [0..1]
<callingLineIdPhoneNumber> DN </callingLineIdPhoneNumber> [0..1]
<callingLineIdLastName> CallingLineIdLastName </callingLineIdLastName> [0..1]
<callingLineIdFirstName> CallingLineIdFirstName </callingLineIdFirstName> [0..1]
<useCustomDnisAnnouncementSettings> xs:boolean </useCustomDnisAnnouncementSettings> [0..1]
<allowOutgoingACDCall> xs:boolean </allowOutgoingACDCall> [0..1]
</...>
Schema Component Representation
<xs:complexType name="GroupRoutePointModifyDNISRequest">
<xs:complexContent>
<xs:extension base=" core:OCIRequest ">
<xs:sequence>
<xs:element name="dnisKey" type=" DNISKey "/>
<xs:element name="newDNISName" type=" DNISName " minOccurs="0"/>
<xs:element name="dnisPhoneNumber" type=" DN " minOccurs="0" nillable="true"/>
<xs:element name="extension" type=" Extension17 " minOccurs="0" nillable="true"/>
<xs:element name="useCustomCLIDSettings" type=" xs:boolean " minOccurs="0"/>
<xs:element name="callingLineIdPhoneNumber" type=" DN " minOccurs="0" nillable="true"/>
<xs:element name="callingLineIdLastName" type=" CallingLineIdLastName " minOccurs="0" nillable="true"/>
<xs:element name="callingLineIdFirstName" type=" CallingLineIdFirstName " minOccurs="0" nillable="true"/>
<xs:element name="useCustomDnisAnnouncementSettings" type=" xs:boolean " minOccurs="0"/>
<xs:element name="allowOutgoingACDCall" type=" xs:boolean " minOccurs="0"/>
</xs:sequence>
</xs:extension>
</xs:complexContent>
</xs:complexType>
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Complex Type: GroupRoutePointModifyFailoverPolicyRequest

Parent type: core:OCIRequest (derivation method: extension)
Sub-types: None
Name GroupRoutePointModifyFailoverPolicyRequest
Abstract no
Documentation Modify the route point failover policy. The response is either a SuccessResponse or an ErrorResponse.
XML Instance Representation
<...>
<!-- ' OCICommand ' super type was not found in this schema. Some elements and attributes may be missing. -->
<serviceUserId> UserId </serviceUserId> [1]
<enableFailoverSupport> xs:boolean </enableFailoverSupport> [0..1]
<externalSystem> RoutePointExternalSystem </externalSystem> [0..1]
<failoverPhoneNumber> OutgoingDNorSIPURI </failoverPhoneNumber> [0..1]
<perCallEnableFailoverSupport> xs:boolean </perCallEnableFailoverSupport> [0..1]
<perCallCallFailureTimeoutSeconds> RoutePointCallFailureTimeout </perCallCallFailureTimeoutSeconds> [0..1]
<perCallOutboundCallFailureTimeoutSeconds> RoutePointCallFailureTimeout </perCallOutboundCallFailureTimeoutSeconds> [0..1]
<perCallFailoverPhoneNumber> OutgoingDNorSIPURI </perCallFailoverPhoneNumber> [0..1]
</...>
Schema Component Representation
<xs:complexType name="GroupRoutePointModifyFailoverPolicyRequest">
<xs:complexContent>
<xs:extension base=" core:OCIRequest ">
<xs:sequence>
<xs:element name="serviceUserId" type=" UserId "/>
<xs:element name="enableFailoverSupport" type=" xs:boolean " minOccurs="0"/>
<xs:element name="externalSystem" type=" RoutePointExternalSystem " minOccurs="0" nillable="true"/>
<xs:element name="failoverPhoneNumber" type=" OutgoingDNorSIPURI " minOccurs="0" nillable="true"/>
<xs:element name="perCallEnableFailoverSupport" type=" xs:boolean " minOccurs="0"/>
<xs:element name="perCallCallFailureTimeoutSeconds" type=" RoutePointCallFailureTimeout " minOccurs="0"/>
<xs:element name="perCallOutboundCallFailureTimeoutSeconds" type=" RoutePointCallFailureTimeout " minOccurs="0"/>
<xs:element name="perCallFailoverPhoneNumber" type=" OutgoingDNorSIPURI " minOccurs="0" nillable="true"/>
</xs:sequence>
</xs:extension>
</xs:complexContent>
</xs:complexType>
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Complex Type: GroupRoutePointModifyInstanceRequest

Parent type: core:OCIRequest (derivation method: extension)
Sub-types: None
Name GroupRoutePointModifyInstanceRequest
Abstract no
Documentation Request to modify a Route Point instance. The response is either SuccessResponse or ErrorResponse.
XML Instance Representation
<...>
<!-- ' OCICommand ' super type was not found in this schema. Some elements and attributes may be missing. -->
<serviceUserId> UserId </serviceUserId> [1]
<serviceInstanceProfile> ServiceInstanceModifyProfile </serviceInstanceProfile> [0..1]
<networkClassOfService> NetworkClassOfServiceName </networkClassOfService> [0..1]
<externalPreferredAudioCodec> AudioFileCodec </externalPreferredAudioCodec> [0..1]
<internalPreferredAudioCodec> AudioFileCodec </internalPreferredAudioCodec> [0..1]
<queueLength> CallCenterQueueLength16 </queueLength> [0..1]
<noAnswerTimeoutRings> NoAnswerTimeoutRings </noAnswerTimeoutRings> [0..1]
<enableVideo> xs:boolean </enableVideo> [0..1]
<playRingingWhenOfferingCall> xs:boolean </playRingingWhenOfferingCall> [0..1]
<overrideAgentWrapUpTime> xs:boolean </overrideAgentWrapUpTime> [0..1]
<wrapUpSeconds> CallCenterWrapUpSeconds </wrapUpSeconds> [0..1]
<enableAutomaticStateChangeForAgents> xs:boolean </enableAutomaticStateChangeForAgents> [0..1]
<agentStateAfterCall> AgentACDAutomaticState </agentStateAfterCall> [0..1]
<agentUnavailableCode> CallCenterAgentUnavailableCode </agentUnavailableCode> [0..1]
<forceDeliveryOfCalls> xs:boolean </forceDeliveryOfCalls> [0..1]
<forceDeliveryWaitTimeSeconds> CallCenterForceDeliveryWaitTimeSeconds </forceDeliveryWaitTimeSeconds> [0..1]
</...>
Schema Component Representation
<xs:complexType name="GroupRoutePointModifyInstanceRequest">
<xs:complexContent>
<xs:extension base=" core:OCIRequest ">
<xs:sequence>
<xs:element name="serviceUserId" type=" UserId "/>
<xs:element name="serviceInstanceProfile" type=" ServiceInstanceModifyProfile " minOccurs="0"/>
<xs:element name="networkClassOfService" type=" NetworkClassOfServiceName " minOccurs="0"/>
<xs:element name="externalPreferredAudioCodec" type=" AudioFileCodec " minOccurs="0"/>
<xs:element name="internalPreferredAudioCodec" type=" AudioFileCodec " minOccurs="0"/>
<xs:element name="queueLength" type=" CallCenterQueueLength16 " minOccurs="0"/>
<xs:element name="noAnswerTimeoutRings" type=" NoAnswerTimeoutRings " minOccurs="0"/>
<xs:element name="enableVideo" type=" xs:boolean " minOccurs="0"/>
<xs:element name="playRingingWhenOfferingCall" type=" xs:boolean " minOccurs="0"/>
<xs:element name="overrideAgentWrapUpTime" type=" xs:boolean " minOccurs="0"/>
<xs:element name="wrapUpSeconds" type=" CallCenterWrapUpSeconds " minOccurs="0" nillable="true"/>
<xs:element name="enableAutomaticStateChangeForAgents" type=" xs:boolean " minOccurs="0"/>
<xs:element name="agentStateAfterCall" type=" AgentACDAutomaticState " minOccurs="0"/>
<xs:element name="agentUnavailableCode" type=" CallCenterAgentUnavailableCode " nillable="true" minOccurs="0"/>
<xs:element name="forceDeliveryOfCalls" type=" xs:boolean " minOccurs="0"/>
<xs:element name="forceDeliveryWaitTimeSeconds" type=" CallCenterForceDeliveryWaitTimeSeconds " minOccurs="0" nillable="true"/>
</xs:sequence>
</xs:extension>
</xs:complexContent>
</xs:complexType>
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Complex Type: GroupRoutePointNightServiceGetRequest20

Parent type: core:OCIRequest (derivation method: extension)
Sub-types: None
Name GroupRoutePointNightServiceGetRequest20
Abstract no
Documentation Get a route point's night service settings. The response is either a GroupRoutePointNightServiceGetResponse20 or an ErrorResponse.
XML Instance Representation
<...>
<!-- ' OCICommand ' super type was not found in this schema. Some elements and attributes may be missing. -->
<serviceUserId> UserId </serviceUserId> [1]
</...>
Schema Component Representation
<xs:complexType name="GroupRoutePointNightServiceGetRequest20">
<xs:complexContent>
<xs:extension base=" core:OCIRequest ">
<xs:sequence>
<xs:element name="serviceUserId" type=" UserId "/>
</xs:sequence>
</xs:extension>
</xs:complexContent>
</xs:complexType>
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Complex Type: GroupRoutePointNightServiceGetResponse20

Parent type: core:OCIDataResponse (derivation method: extension)
Sub-types: None
Name GroupRoutePointNightServiceGetResponse20
Abstract no
Documentation Response to the GroupRoutePointNightServiceGetRequest20.
XML Instance Representation
<...>
<!-- ' OCIResponse ' super type was not found in this schema. Some elements and attributes may be missing. -->
<action> CallCenterScheduledServiceAction </action> [1]
<businessHours> TimeSchedule </businessHours> [0..1]
<forceNightService> xs:boolean </forceNightService> [1]
<transferPhoneNumber> OutgoingDNorSIPURI </transferPhoneNumber> [0..1]
<playAnnouncementBeforeAction> xs:boolean </playAnnouncementBeforeAction> [1]
<audioMessageSelection> ExtendedFileResourceSelection </audioMessageSelection> [1]
<audioUrlList> CallCenterAnnouncementURLList </audioUrlList> [0..1]
<audioFileList> CallCenterAnnouncementFileListRead20 </audioFileList> [0..1]
<videoMessageSelection> ExtendedFileResourceSelection </videoMessageSelection> [1]
<videoUrlList> CallCenterAnnouncementURLList </videoUrlList> [0..1]
<videoFileList> CallCenterAnnouncementFileListRead20 </videoFileList> [0..1]
<manualAnnouncementMode> CallCenterManualNightServiceAnnouncementMode </manualAnnouncementMode> [1]
<manualAudioMessageSelection> ExtendedFileResourceSelection </manualAudioMessageSelection> [1]
<manualAudioUrlList> CallCenterAnnouncementURLList </manualAudioUrlList> [0..1]
<manualAudioFileList> CallCenterAnnouncementFileListRead20 </manualAudioFileList> [0..1]
<manualVideoMessageSelection> ExtendedFileResourceSelection </manualVideoMessageSelection> [1]
<manualVideoUrlList> CallCenterAnnouncementURLList </manualVideoUrlList> [0..1]
<manualVideoFileList> CallCenterAnnouncementFileListRead20 </manualVideoFileList> [0..1]
</...>
Schema Component Representation
<xs:complexType name="GroupRoutePointNightServiceGetResponse20">
<xs:complexContent>
<xs:extension base=" core:OCIDataResponse ">
<xs:sequence>
<xs:element name="action" type=" CallCenterScheduledServiceAction "/>
<xs:element name="businessHours" type=" TimeSchedule " minOccurs="0"/>
<xs:element name="forceNightService" type=" xs:boolean "/>
<xs:element name="transferPhoneNumber" type=" OutgoingDNorSIPURI " minOccurs="0"/>
<xs:element name="playAnnouncementBeforeAction" type=" xs:boolean "/>
<xs:element name="audioMessageSelection" type=" ExtendedFileResourceSelection "/>
<xs:element name="audioUrlList" type=" CallCenterAnnouncementURLList " minOccurs="0"/>
<xs:element name="audioFileList" type=" CallCenterAnnouncementFileListRead20 " minOccurs="0"/>
<xs:element name="videoMessageSelection" type=" ExtendedFileResourceSelection "/>
<xs:element name="videoUrlList" type=" CallCenterAnnouncementURLList " minOccurs="0"/>
<xs:element name="videoFileList" type=" CallCenterAnnouncementFileListRead20 " minOccurs="0"/>
<xs:element name="manualAnnouncementMode" type=" CallCenterManualNightServiceAnnouncementMode "/>
<xs:element name="manualAudioMessageSelection" type=" ExtendedFileResourceSelection "/>
<xs:element name="manualAudioUrlList" type=" CallCenterAnnouncementURLList " minOccurs="0"/>
<xs:element name="manualAudioFileList" type=" CallCenterAnnouncementFileListRead20 " minOccurs="0"/>
<xs:element name="manualVideoMessageSelection" type=" ExtendedFileResourceSelection "/>
<xs:element name="manualVideoUrlList" type=" CallCenterAnnouncementURLList " minOccurs="0"/>
<xs:element name="manualVideoFileList" type=" CallCenterAnnouncementFileListRead20 " minOccurs="0"/>
</xs:sequence>
</xs:extension>
</xs:complexContent>
</xs:complexType>
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Complex Type: GroupRoutePointNightServiceModifyRequest20

Parent type: core:OCIRequest (derivation method: extension)
Sub-types: None
Name GroupRoutePointNightServiceModifyRequest20
Abstract no
Documentation Modify a route point's night service settings. Only Group and Enterprise level schedules are accepted. The response is either a SuccessResponse or an ErrorResponse.
XML Instance Representation
<...>
<!-- ' OCICommand ' super type was not found in this schema. Some elements and attributes may be missing. -->
<serviceUserId> UserId </serviceUserId> [1]
<action> CallCenterScheduledServiceAction </action> [0..1]
<businessHours> TimeSchedule </businessHours> [0..1]
<forceNightService> xs:boolean </forceNightService> [0..1]
<transferPhoneNumber> OutgoingDNorSIPURI </transferPhoneNumber> [0..1]
<playAnnouncementBeforeAction> xs:boolean </playAnnouncementBeforeAction> [0..1]
<audioMessageSelection> ExtendedFileResourceSelection </audioMessageSelection> [0..1]
<audioUrlList> CallCenterAnnouncementURLListModify </audioUrlList> [0..1]
<audioFileList> CallCenterAnnouncementFileListModify20 </audioFileList> [0..1]
<videoMessageSelection> ExtendedFileResourceSelection </videoMessageSelection> [0..1]
<videoUrlList> CallCenterAnnouncementURLListModify </videoUrlList> [0..1]
<videoFileList> CallCenterAnnouncementFileListModify20 </videoFileList> [0..1]
<manualAnnouncementMode> CallCenterManualNightServiceAnnouncementMode </manualAnnouncementMode> [0..1]
<manualAudioMessageSelection> ExtendedFileResourceSelection </manualAudioMessageSelection> [0..1]
<manualAudioUrlList> CallCenterAnnouncementURLListModify </manualAudioUrlList> [0..1]
<manualAudioFileList> CallCenterAnnouncementFileListModify20 </manualAudioFileList> [0..1]
<manualVideoMessageSelection> ExtendedFileResourceSelection </manualVideoMessageSelection> [0..1]
<manualVideoUrlList> CallCenterAnnouncementURLListModify </manualVideoUrlList> [0..1]
<manualVideoFileList> CallCenterAnnouncementFileListModify20 </manualVideoFileList> [0..1]
</...>
Schema Component Representation
<xs:complexType name="GroupRoutePointNightServiceModifyRequest20">
<xs:complexContent>
<xs:extension base=" core:OCIRequest ">
<xs:sequence>
<xs:element name="serviceUserId" type=" UserId "/>
<xs:element name="action" type=" CallCenterScheduledServiceAction " minOccurs="0"/>
<xs:element name="businessHours" type=" TimeSchedule " minOccurs="0" nillable="true"/>
<xs:element name="forceNightService" type=" xs:boolean " minOccurs="0"/>
<xs:element name="transferPhoneNumber" type=" OutgoingDNorSIPURI " minOccurs="0" nillable="true"/>
<xs:element name="playAnnouncementBeforeAction" type=" xs:boolean " minOccurs="0"/>
<xs:element name="audioMessageSelection" type=" ExtendedFileResourceSelection " minOccurs="0"/>
<xs:element name="audioUrlList" type=" CallCenterAnnouncementURLListModify " minOccurs="0"/>
<xs:element name="audioFileList" type=" CallCenterAnnouncementFileListModify20 " minOccurs="0"/>
<xs:element name="videoMessageSelection" type=" ExtendedFileResourceSelection " minOccurs="0"/>
<xs:element name="videoUrlList" type=" CallCenterAnnouncementURLListModify " minOccurs="0"/>
<xs:element name="videoFileList" type=" CallCenterAnnouncementFileListModify20 " minOccurs="0"/>
<xs:element name="manualAnnouncementMode" type=" CallCenterManualNightServiceAnnouncementMode " minOccurs="0"/>
<xs:element name="manualAudioMessageSelection" type=" ExtendedFileResourceSelection " minOccurs="0"/>
<xs:element name="manualAudioUrlList" type=" CallCenterAnnouncementURLListModify " minOccurs="0"/>
<xs:element name="manualAudioFileList" type=" CallCenterAnnouncementFileListModify20 " minOccurs="0"/>
<xs:element name="manualVideoMessageSelection" type=" ExtendedFileResourceSelection " minOccurs="0"/>
<xs:element name="manualVideoUrlList" type=" CallCenterAnnouncementURLListModify " minOccurs="0"/>
<xs:element name="manualVideoFileList" type=" CallCenterAnnouncementFileListModify20 " minOccurs="0"/>
</xs:sequence>
</xs:extension>
</xs:complexContent>
</xs:complexType>
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Complex Type: GroupRoutePointOverflowGetRequest20

Parent type: core:OCIRequest (derivation method: extension)
Sub-types: None
Name GroupRoutePointOverflowGetRequest20
Abstract no
Documentation Get a route point's overflow settings. The response is either a GroupRoutePointOverflowGetResponse20 or an ErrorResponse.
XML Instance Representation
<...>
<!-- ' OCICommand ' super type was not found in this schema. Some elements and attributes may be missing. -->
<serviceUserId> UserId </serviceUserId> [1]
</...>
Schema Component Representation
<xs:complexType name="GroupRoutePointOverflowGetRequest20">
<xs:complexContent>
<xs:extension base=" core:OCIRequest ">
<xs:sequence>
<xs:element name="serviceUserId" type=" UserId "/>
</xs:sequence>
</xs:extension>
</xs:complexContent>
</xs:complexType>
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Complex Type: GroupRoutePointOverflowGetResponse20

Parent type: core:OCIDataResponse (derivation method: extension)
Sub-types: None
Name GroupRoutePointOverflowGetResponse20
Abstract no
Documentation Response to the GroupRoutePointOverflowGetRequest20.
XML Instance Representation
<...>
<!-- ' OCIResponse ' super type was not found in this schema. Some elements and attributes may be missing. -->
<action> CallCenterOverflowProcessingAction </action> [1]
<transferPhoneNumber> OutgoingDNorSIPURI </transferPhoneNumber> [0..1]
<overflowAfterTimeout> xs:boolean </overflowAfterTimeout> [1]
<timeoutSeconds> HuntForwardTimeoutSeconds </timeoutSeconds> [1]
<playAnnouncementBeforeOverflowProcessing> xs:boolean </playAnnouncementBeforeOverflowProcessing> [1]
<audioMessageSelection> ExtendedFileResourceSelection </audioMessageSelection> [1]
<audioUrlList> CallCenterAnnouncementURLList </audioUrlList> [0..1]
<audioFileList> CallCenterAnnouncementFileListRead20 </audioFileList> [0..1]
<videoMessageSelection> ExtendedFileResourceSelection </videoMessageSelection> [0..1]
<videoUrlList> CallCenterAnnouncementURLList </videoUrlList> [0..1]
<videoFileList> CallCenterAnnouncementFileListRead20 </videoFileList> [0..1]
</...>
Schema Component Representation
<xs:complexType name="GroupRoutePointOverflowGetResponse20">
<xs:complexContent>
<xs:extension base=" core:OCIDataResponse ">
<xs:sequence>
<xs:element name="action" type=" CallCenterOverflowProcessingAction "/>
<xs:element name="transferPhoneNumber" type=" OutgoingDNorSIPURI " minOccurs="0"/>
<xs:element name="overflowAfterTimeout" type=" xs:boolean "/>
<xs:element name="timeoutSeconds" type=" HuntForwardTimeoutSeconds "/>
<xs:element name="playAnnouncementBeforeOverflowProcessing" type=" xs:boolean "/>
<xs:element name="audioMessageSelection" type=" ExtendedFileResourceSelection "/>
<xs:element name="audioUrlList" type=" CallCenterAnnouncementURLList " minOccurs="0"/>
<xs:element name="audioFileList" type=" CallCenterAnnouncementFileListRead20 " minOccurs="0"/>
<xs:element name="videoMessageSelection" type=" ExtendedFileResourceSelection " minOccurs="0"/>
<xs:element name="videoUrlList" type=" CallCenterAnnouncementURLList " minOccurs="0"/>
<xs:element name="videoFileList" type=" CallCenterAnnouncementFileListRead20 " minOccurs="0"/>
</xs:sequence>
</xs:extension>
</xs:complexContent>
</xs:complexType>
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Complex Type: GroupRoutePointOverflowModifyRequest20

Parent type: core:OCIRequest (derivation method: extension)
Sub-types: None
Name GroupRoutePointOverflowModifyRequest20
Abstract no
Documentation Modify a route point's overflow settings. The response is either a SuccessResponse or an ErrorResponse.
XML Instance Representation
<...>
<!-- ' OCICommand ' super type was not found in this schema. Some elements and attributes may be missing. -->
<serviceUserId> UserId </serviceUserId> [1]
<action> CallCenterOverflowProcessingAction </action> [0..1]
<transferPhoneNumber> OutgoingDNorSIPURI </transferPhoneNumber> [0..1]
<overflowAfterTimeout> xs:boolean </overflowAfterTimeout> [0..1]
<timeoutSeconds> HuntForwardTimeoutSeconds </timeoutSeconds> [0..1]
<playAnnouncementBeforeOverflowProcessing> xs:boolean </playAnnouncementBeforeOverflowProcessing> [0..1]
<audioMessageSelection> ExtendedFileResourceSelection </audioMessageSelection> [0..1]
<audioUrlList> CallCenterAnnouncementURLListModify </audioUrlList> [0..1]
<audioFileList> CallCenterAnnouncementFileListModify20 </audioFileList> [0..1]
<videoMessageSelection> ExtendedFileResourceSelection </videoMessageSelection> [0..1]
<videoUrlList> CallCenterAnnouncementURLListModify </videoUrlList> [0..1]
<videoFileList> CallCenterAnnouncementFileListModify20 </videoFileList> [0..1]
</...>
Schema Component Representation
<xs:complexType name="GroupRoutePointOverflowModifyRequest20">
<xs:complexContent>
<xs:extension base=" core:OCIRequest ">
<xs:sequence>
<xs:element name="serviceUserId" type=" UserId "/>
<xs:element name="action" type=" CallCenterOverflowProcessingAction " minOccurs="0"/>
<xs:element name="transferPhoneNumber" type=" OutgoingDNorSIPURI " minOccurs="0" nillable="true"/>
<xs:element name="overflowAfterTimeout" type=" xs:boolean " minOccurs="0"/>
<xs:element name="timeoutSeconds" type=" HuntForwardTimeoutSeconds " minOccurs="0"/>
<xs:element name="playAnnouncementBeforeOverflowProcessing" type=" xs:boolean " minOccurs="0"/>
<xs:element name="audioMessageSelection" type=" ExtendedFileResourceSelection " minOccurs="0"/>
<xs:element name="audioUrlList" type=" CallCenterAnnouncementURLListModify " minOccurs="0"/>
<xs:element name="audioFileList" type=" CallCenterAnnouncementFileListModify20 " minOccurs="0"/>
<xs:element name="videoMessageSelection" type=" ExtendedFileResourceSelection " minOccurs="0"/>
<xs:element name="videoUrlList" type=" CallCenterAnnouncementURLListModify " minOccurs="0"/>
<xs:element name="videoFileList" type=" CallCenterAnnouncementFileListModify20 " minOccurs="0"/>
</xs:sequence>
</xs:extension>
</xs:complexContent>
</xs:complexType>
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Complex Type: GroupRoutePointQueueCallDispositionCodeAddRequest

Parent type: core:OCIRequest (derivation method: extension)
Sub-types: None
Name GroupRoutePointQueueCallDispositionCodeAddRequest
Abstract no
Documentation Add a Route Point Call Disposition Code. The response is either SuccessResponse or ErrorResponse.
XML Instance Representation
<...>
<!-- ' OCICommand ' super type was not found in this schema. Some elements and attributes may be missing. -->
<serviceUserId> UserId </serviceUserId> [1]
<code> CallDispositionCode </code> [1]
<isActive> xs:boolean </isActive> [1]
<description> CallDispositionCodeDescription </description> [0..1]
</...>
Schema Component Representation
<xs:complexType name="GroupRoutePointQueueCallDispositionCodeAddRequest">
<xs:complexContent>
<xs:extension base=" core:OCIRequest ">
<xs:sequence>
<xs:element name="serviceUserId" type=" UserId "/>
<xs:element name="code" type=" CallDispositionCode "/>
<xs:element name="isActive" type=" xs:boolean "/>
<xs:element name="description" type=" CallDispositionCodeDescription " minOccurs="0"/>
</xs:sequence>
</xs:extension>
</xs:complexContent>
</xs:complexType>
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Complex Type: GroupRoutePointQueueCallDispositionCodeDeleteRequest

Parent type: core:OCIRequest (derivation method: extension)
Sub-types: None
Name GroupRoutePointQueueCallDispositionCodeDeleteRequest
Abstract no
Documentation Delete a Route Point Call Disposition Code. The response is either SuccessResponse or ErrorResponse.
XML Instance Representation
<...>
<!-- ' OCICommand ' super type was not found in this schema. Some elements and attributes may be missing. -->
<serviceUserId> UserId </serviceUserId> [1]
<code> CallDispositionCode </code> [1]
</...>
Schema Component Representation
<xs:complexType name="GroupRoutePointQueueCallDispositionCodeDeleteRequest">
<xs:complexContent>
<xs:extension base=" core:OCIRequest ">
<xs:sequence>
<xs:element name="serviceUserId" type=" UserId "/>
<xs:element name="code" type=" CallDispositionCode "/>
</xs:sequence>
</xs:extension>
</xs:complexContent>
</xs:complexType>
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Complex Type: GroupRoutePointQueueCallDispositionCodeGetListRequest

Parent type: core:OCIRequest (derivation method: extension)
Sub-types: None
Name GroupRoutePointQueueCallDispositionCodeGetListRequest
Abstract no
Documentation Get the list of Route Point Level and Organization Level Call Disposition Codes. The response is either GroupRoutePointQueueCallDispositionCodeGetListResponse or ErrorResponse.
XML Instance Representation
<...>
<!-- ' OCICommand ' super type was not found in this schema. Some elements and attributes may be missing. -->
<serviceUserId> UserId </serviceUserId> [1]
</...>
Schema Component Representation
<xs:complexType name="GroupRoutePointQueueCallDispositionCodeGetListRequest">
<xs:complexContent>
<xs:extension base=" core:OCIRequest ">
<xs:sequence>
<xs:element name="serviceUserId" type=" UserId "/>
</xs:sequence>
</xs:extension>
</xs:complexContent>
</xs:complexType>
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Complex Type: GroupRoutePointQueueCallDispositionCodeGetListResponse

Parent type: core:OCIDataResponse (derivation method: extension)
Sub-types: None
Name GroupRoutePointQueueCallDispositionCodeGetListResponse
Abstract no
Documentation Response to the GroupRoutePointQueueCallDispositionCodeGetListRequest. Contains a table with column headings: "Is Active", "Code", "Description" and "Level". Level column can be any of the values in the data type CallDispositionCodeLevel.
XML Instance Representation
<...>
<!-- ' OCIResponse ' super type was not found in this schema. Some elements and attributes may be missing. -->
<dispositionCodesTable> core:OCITable </dispositionCodesTable> [1]
</...>
Schema Component Representation
<xs:complexType name="GroupRoutePointQueueCallDispositionCodeGetListResponse">
<xs:complexContent>
<xs:extension base=" core:OCIDataResponse ">
<xs:sequence>
<xs:element name="dispositionCodesTable" type=" core:OCITable "/>
</xs:sequence>
</xs:extension>
</xs:complexContent>
</xs:complexType>
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Complex Type: GroupRoutePointQueueCallDispositionCodeGetRequest

Parent type: core:OCIRequest (derivation method: extension)
Sub-types: None
Name GroupRoutePointQueueCallDispositionCodeGetRequest
Abstract no
Documentation Get a Route Point Call Disposition Code. The response is either GroupRoutePointQueueCallDispositionCodeGetResponse or ErrorResponse.
XML Instance Representation
<...>
<!-- ' OCICommand ' super type was not found in this schema. Some elements and attributes may be missing. -->
<serviceUserId> UserId </serviceUserId> [1]
<code> CallDispositionCode </code> [1]
</...>
Schema Component Representation
<xs:complexType name="GroupRoutePointQueueCallDispositionCodeGetRequest">
<xs:complexContent>
<xs:extension base=" core:OCIRequest ">
<xs:sequence>
<xs:element name="serviceUserId" type=" UserId "/>
<xs:element name="code" type=" CallDispositionCode "/>
</xs:sequence>
</xs:extension>
</xs:complexContent>
</xs:complexType>
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Complex Type: GroupRoutePointQueueCallDispositionCodeGetResponse

Parent type: core:OCIResponse (derivation method: extension)
Sub-types: None
Name GroupRoutePointQueueCallDispositionCodeGetResponse
Abstract no
Documentation Response to the GroupRoutePointQueueCallDispositionCodeGetRequest
XML Instance Representation
<...
debugInfo=" xs:string [0..1] ?">
<!-- ' OCICommand ' super type was not found in this schema. Some elements and attributes may be missing. -->
<isActive> xs:boolean </isActive> [1]
<description> CallDispositionCodeDescription </description> [0..1]
</...>
Schema Component Representation
<xs:complexType name="GroupRoutePointQueueCallDispositionCodeGetResponse">
<xs:complexContent>
<xs:extension base=" core:OCIResponse ">
<xs:sequence>
<xs:element name="isActive" type=" xs:boolean "/>
<xs:element name="description" type=" CallDispositionCodeDescription " minOccurs="0"/>
</xs:sequence>
</xs:extension>
</xs:complexContent>
</xs:complexType>
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Complex Type: GroupRoutePointQueueCallDispositionCodeModifyRequest

Parent type: core:OCIRequest (derivation method: extension)
Sub-types: None
Name GroupRoutePointQueueCallDispositionCodeModifyRequest
Abstract no
Documentation Modify a Route Point Call Disposition Code. The response is either SuccessResponse or ErrorResponse.
XML Instance Representation
<...>
<!-- ' OCICommand ' super type was not found in this schema. Some elements and attributes may be missing. -->
<serviceUserId> UserId </serviceUserId> [1]
<code> CallDispositionCode </code> [1]
<isActive> xs:boolean </isActive> [0..1]
<description> CallDispositionCodeDescription </description> [0..1]
</...>
Schema Component Representation
<xs:complexType name="GroupRoutePointQueueCallDispositionCodeModifyRequest">
<xs:complexContent>
<xs:extension base=" core:OCIRequest ">
<xs:sequence>
<xs:element name="serviceUserId" type=" UserId "/>
<xs:element name="code" type=" CallDispositionCode "/>
<xs:element name="isActive" type=" xs:boolean " minOccurs="0"/>
<xs:element name="description" type=" CallDispositionCodeDescription " nillable="true" minOccurs="0"/>
</xs:sequence>
</xs:extension>
</xs:complexContent>
</xs:complexType>
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Complex Type: GroupRoutePointQueueCallDispositionCodeSettingsGetRequest

Parent type: core:OCIRequest (derivation method: extension)
Sub-types: None
Name GroupRoutePointQueueCallDispositionCodeSettingsGetRequest
Abstract no
Documentation Request the queue level data associated with Route Point Call Disposition Code Settings. The response is either an GroupRoutePointQueueCallDispositionCodeSettingsGetResponse or an ErrorResponse.
XML Instance Representation
<...>
<!-- ' OCICommand ' super type was not found in this schema. Some elements and attributes may be missing. -->
<serviceUserId> UserId </serviceUserId> [1]
</...>
Schema Component Representation
<xs:complexType name="GroupRoutePointQueueCallDispositionCodeSettingsGetRequest">
<xs:complexContent>
<xs:extension base=" core:OCIRequest ">
<xs:sequence>
<xs:element name="serviceUserId" type=" UserId "/>
</xs:sequence>
</xs:extension>
</xs:complexContent>
</xs:complexType>
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Complex Type: GroupRoutePointQueueCallDispositionCodeSettingsGetResponse

Parent type: core:OCIDataResponse (derivation method: extension)
Sub-types: None
Name GroupRoutePointQueueCallDispositionCodeSettingsGetResponse
Abstract no
Documentation Response to GroupRoutePointQueueCallDispositionCodeSettingsGetRequest.
XML Instance Representation
<...>
<!-- ' OCIResponse ' super type was not found in this schema. Some elements and attributes may be missing. -->
<enableCallDispositionCodes> xs:boolean </enableCallDispositionCodes> [1]
<includeOrganizationCodes> xs:boolean </includeOrganizationCodes> [1]
<forceUseOfCallDispositionCodes> xs:boolean </forceUseOfCallDispositionCodes> [1]
<defaultCallDispositionCode> CallDispositionCodeWithLevel </defaultCallDispositionCode> [0..1]
</...>
Schema Component Representation
<xs:complexType name="GroupRoutePointQueueCallDispositionCodeSettingsGetResponse">
<xs:complexContent>
<xs:extension base=" core:OCIDataResponse ">
<xs:sequence>
<xs:element name="enableCallDispositionCodes" type=" xs:boolean "/>
<xs:element name="includeOrganizationCodes" type=" xs:boolean "/>
<xs:element name="forceUseOfCallDispositionCodes" type=" xs:boolean "/>
<xs:element name="defaultCallDispositionCode" type=" CallDispositionCodeWithLevel " minOccurs="0"/>
</xs:sequence>
</xs:extension>
</xs:complexContent>
</xs:complexType>
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Complex Type: GroupRoutePointQueueCallDispositionCodeSettingsModifyRequest

Parent type: core:OCIRequest (derivation method: extension)
Sub-types: None
Name GroupRoutePointQueueCallDispositionCodeSettingsModifyRequest
Abstract no
Documentation Modify the queue level data associated with Route Point Agents Unavailable Code Settings. The response is either a SuccessResponse or an ErrorResponse.
XML Instance Representation
<...>
<!-- ' OCICommand ' super type was not found in this schema. Some elements and attributes may be missing. -->
<serviceUserId> UserId </serviceUserId> [1]
<enableCallDispositionCodes> xs:boolean </enableCallDispositionCodes> [0..1]
<includeOrganizationCodes> xs:boolean </includeOrganizationCodes> [0..1]
<forceUseOfCallDispositionCodes> xs:boolean </forceUseOfCallDispositionCodes> [0..1]
<defaultCallDispositionCode> CallDispositionCodeWithLevel </defaultCallDispositionCode> [0..1]
<callDispositionCodeActivation> CallDispositionCodeActivation </callDispositionCodeActivation> [0..1000]
</...>
Schema Component Representation
<xs:complexType name="GroupRoutePointQueueCallDispositionCodeSettingsModifyRequest">
<xs:complexContent>
<xs:extension base=" core:OCIRequest ">
<xs:sequence>
<xs:element name="serviceUserId" type=" UserId "/>
<xs:element name="enableCallDispositionCodes" type=" xs:boolean " minOccurs="0"/>
<xs:element name="includeOrganizationCodes" type=" xs:boolean " minOccurs="0"/>
<xs:element name="forceUseOfCallDispositionCodes" type=" xs:boolean " minOccurs="0"/>
<xs:element name="defaultCallDispositionCode" type=" CallDispositionCodeWithLevel " nillable="true" minOccurs="0"/>
<xs:element name="callDispositionCodeActivation" type=" CallDispositionCodeActivation " minOccurs="0" maxOccurs="1000"/>
</xs:sequence>
</xs:extension>
</xs:complexContent>
</xs:complexType>
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Complex Type: UserRoutePointCallDispositionCodeGetAvailableListRequest

Parent type: core:OCIRequest (derivation method: extension)
Sub-types: None
Name UserRoutePointCallDispositionCodeGetAvailableListRequest
Abstract no
Documentation Get the list of available Route Point Call Disposition Codes to be used by a client. The response is either UserRoutePointCallDispositionCodeGetAvailableListResponse or ErrorResponse.
XML Instance Representation
<...>
<!-- ' OCICommand ' super type was not found in this schema. Some elements and attributes may be missing. -->
<serviceUserId> UserId </serviceUserId> [1]
</...>
Schema Component Representation
<xs:complexType name="UserRoutePointCallDispositionCodeGetAvailableListRequest">
<xs:complexContent>
<xs:extension base=" core:OCIRequest ">
<xs:sequence>
<xs:element name="serviceUserId" type=" UserId "/>
</xs:sequence>
</xs:extension>
</xs:complexContent>
</xs:complexType>
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Complex Type: UserRoutePointCallDispositionCodeGetAvailableListResponse

Parent type: core:OCIDataResponse (derivation method: extension)
Sub-types: None
Name UserRoutePointCallDispositionCodeGetAvailableListResponse
Abstract no
Documentation Response to the UserRoutePointCallDispositionCodeGetAvailableListRequest. This list may include Group/Enterprise level codes in addition to the Route Point level codes, depending on the call center disposition codes settings. Only active codes are included in the list. Contains a table with column headings: "Code", "Description" and "Level". Level column can be any of the values in the data type CallDispositionCodeLevel.
XML Instance Representation
<...>
<!-- ' OCIResponse ' super type was not found in this schema. Some elements and attributes may be missing. -->
<dispositionCodesTable> core:OCITable </dispositionCodesTable> [1]
</...>
Schema Component Representation
<xs:complexType name="UserRoutePointCallDispositionCodeGetAvailableListResponse">
<xs:complexContent>
<xs:extension base=" core:OCIDataResponse ">
<xs:sequence>
<xs:element name="dispositionCodesTable" type=" core:OCITable "/>
</xs:sequence>
</xs:extension>
</xs:complexContent>
</xs:complexType>
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Complex Type: UserRoutePointSupervisorGetListRequest

Parent type: core:OCIRequest (derivation method: extension)
Sub-types: None
Name UserRoutePointSupervisorGetListRequest
Abstract no
Documentation Get a list of Route Point supervisors assigned to a user. The response is either a UserRoutePointSupervisorGetListResponse or an ErrorResponse.
Application Data <asDataModeSupported>
true
</asDataModeSupported>
<hssDataModeSupported>
false
</hssDataModeSupported>
XML Instance Representation
<...>
<!-- ' OCICommand ' super type was not found in this schema. Some elements and attributes may be missing. -->
<userId> UserId </userId> [1]
</...>
Schema Component Representation
<xs:complexType name="UserRoutePointSupervisorGetListRequest">
<xs:complexContent>
<xs:extension base=" core:OCIRequest ">
<xs:sequence>
<xs:element name="userId" type=" UserId "/>
</xs:sequence>
</xs:extension>
</xs:complexContent>
</xs:complexType>
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Complex Type: UserRoutePointSupervisorGetListResponse

Parent type: core:OCIDataResponse (derivation method: extension)
Sub-types: None
Name UserRoutePointSupervisorGetListResponse
Abstract no
Documentation Response to the UserRoutePointSupervisorGetListRequest. Contains a table with column headings: "User Id", "Last Name", "First Name", "Hiragana Last Name", "Hiragana First Name", "Phone Number", "Extension", "Department", "Email Address", "Location Code".
Application Data <asDataModeSupported>
true
</asDataModeSupported>
<hssDataModeSupported>
false
</hssDataModeSupported>
XML Instance Representation
<...>
<!-- ' OCIResponse ' super type was not found in this schema. Some elements and attributes may be missing. -->
<supervisorTable> core:OCITable </supervisorTable> [1]
</...>
Schema Component Representation
<xs:complexType name="UserRoutePointSupervisorGetListResponse">
<xs:complexContent>
<xs:extension base=" core:OCIDataResponse ">
<xs:sequence>
<xs:element name="supervisorTable" type=" core:OCITable "/>
</xs:sequence>
</xs:extension>
</xs:complexContent>
</xs:complexType>
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Complex Type: UserRoutePointSupervisorModifyListRequest

Parent type: core:OCIRequest (derivation method: extension)
Sub-types: None
Name UserRoutePointSupervisorModifyListRequest
Abstract no
Documentation Request to modify the Route Point supervisor list for a user. The response is either SuccessResponse or ErrorResponse.
XML Instance Representation
<...>
<!-- ' OCICommand ' super type was not found in this schema. Some elements and attributes may be missing. -->
<userId> UserId </userId> [1]
<supervisorUserIdList> ReplacementUserIdList </supervisorUserIdList> [0..1]
</...>
Schema Component Representation
<xs:complexType name="UserRoutePointSupervisorModifyListRequest">
<xs:complexContent>
<xs:extension base=" core:OCIRequest ">
<xs:sequence>
<xs:element name="userId" type=" UserId "/>
<xs:element name="supervisorUserIdList" type=" ReplacementUserIdList " nillable="true" minOccurs="0"/>
</xs:sequence>
</xs:extension>
</xs:complexContent>
</xs:complexType>
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Simple Type: NoAnswerTimeoutRings

Parent type: xs:int (derivation method: restriction)
Sub-types: None
Name NoAnswerTimeoutRings
Content
  • Base XSD Type: int
  • 2 <= value <= 20
Documentation Number of rings to wait before timeout the outgoing call.
Schema Component Representation
<xs:simpleType name="NoAnswerTimeoutRings">
<xs:restriction base=" xs:int ">
<xs:minInclusive value="2"/>
<xs:maxInclusive value="20"/>
</xs:restriction>
</xs:simpleType>
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Simple Type: RoutePointCallFailureTimeout

Parent type: xs:int (derivation method: restriction)
Sub-types: None
Name RoutePointCallFailureTimeout
Content
  • Base XSD Type: int
  • 1 <= value <= 60
Documentation The call failure timeout.
Schema Component Representation
<xs:simpleType name="RoutePointCallFailureTimeout">
<xs:restriction base=" xs:int ">
<xs:minInclusive value="1"/>
<xs:maxInclusive value="60"/>
</xs:restriction>
</xs:simpleType>
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Simple Type: RoutePointFailoverStatus

Parent type: xs:token (derivation method: restriction)
Sub-types: None
Name RoutePointFailoverStatus
Content
  • Base XSD Type: token
  • value comes from list: {'Normal'|'Failover'}
Documentation The Route Point failover status.
Schema Component Representation
<xs:simpleType name="RoutePointFailoverStatus">
<xs:restriction base=" xs:token ">
<xs:enumeration value="Normal"/>
<xs:enumeration value="Failover"/>
</xs:restriction>
</xs:simpleType>
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Legend

Complex Type:

Schema Component Type

AusAddress

Schema Component Name
Parent type: Address (derivation method: extension)
Sub-types:
  • QLDAddress (by restriction)
If this schema component is a type definition, its type hierarchy is shown in a gray-bordered box.
Name AusAddress
Abstract no
The table above displays the properties of this schema component.
XML Instance Representation
<... country="Australia" >
<unitNo> string </unitNo> [0..1]
<houseNo> string </houseNo> [1]
<street> string </street> [1]
Start Choice [1]
<city> string </city> [1]
<town> string </town> [1]
End Choice
<state> AusStates </state> [1]
<postcode> string <<pattern = [1-9][0-9]{3}>> </postcode> [1] ?
</...>

The XML Instance Representation table above shows the schema component's content as an XML instance.

Schema Component Representation
<complexType name="AusAddress">
<complexContent>
<extension base=" Address ">
<sequence>
<element name="state" type=" AusStates "/>
<element name="postcode">
<simpleType>
<restriction base=" string ">
<pattern value="[1-9][0-9]{3}"/>
</restriction>
</simpleType>
</element>
</sequence>
<attribute name="country" type=" string " fixed="Australia"/>
</extension>
</complexContent>
</complexType>
The Schema Component Representation table above displays the underlying XML representation of the schema component. (Annotations are not shown.)
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Glossary

Abstract (Applies to complex type definitions and element declarations). An abstract element or complex type cannot used to validate an element instance. If there is a reference to an abstract element, only element declarations that can substitute the abstract element can be used to validate the instance. For references to abstract type definitions, only derived types can be used.

All Model Group Child elements can be provided in any order in instances. See: http://www.w3.org/TR/xmlschema-1/#element-all.

Choice Model Group Only one from the list of child elements and model groups can be provided in instances. See: http://www.w3.org/TR/xmlschema-1/#element-choice.

Collapse Whitespace Policy Replace tab, line feed, and carriage return characters with space character (Unicode character 32). Then, collapse contiguous sequences of space characters into single space character, and remove leading and trailing space characters.

Disallowed Substitutions (Applies to element declarations). If substitution is specified, then substitution group members cannot be used in place of the given element declaration to validate element instances. If derivation methods, e.g. extension, restriction, are specified, then the given element declaration will not validate element instances that have types derived from the element declaration's type using the specified derivation methods. Normally, element instances can override their declaration's type by specifying an xsi:type attribute.

Key Constraint Like Uniqueness Constraint, but additionally requires that the specified value(s) must be provided. See: http://www.w3.org/TR/xmlschema-1/#cIdentity-constraint_Definitions.

Key Reference Constraint Ensures that the specified value(s) must match value(s) from a Key Constraint or Uniqueness Constraint. See: http://www.w3.org/TR/xmlschema-1/#cIdentity-constraint_Definitions.

Model Group Groups together element content, specifying the order in which the element content can occur and the number of times the group of element content may be repeated. See: http://www.w3.org/TR/xmlschema-1/#Model_Groups.

Nillable (Applies to element declarations). If an element declaration is nillable, instances can use the xsi:nil attribute. The xsi:nil attribute is the boolean attribute, nil, from the http://www.w3.org/2001/XMLSchema-instance namespace. If an element instance has an xsi:nil attribute set to true, it can be left empty, even though its element declaration may have required content.

Notation A notation is used to identify the format of a piece of data. Values of elements and attributes that are of type, NOTATION, must come from the names of declared notations. See: http://www.w3.org/TR/xmlschema-1/#cNotation_Declarations.

Preserve Whitespace Policy Preserve whitespaces exactly as they appear in instances.

Prohibited Derivations (Applies to type definitions). Derivation methods that cannot be used to create sub-types from a given type definition.

Prohibited Substitutions (Applies to complex type definitions). Prevents sub-types that have been derived using the specified derivation methods from validating element instances in place of the given type definition.

Replace Whitespace Policy Replace tab, line feed, and carriage return characters with space character (Unicode character 32).

Sequence Model Group Child elements and model groups must be provided in the specified order in instances. See: http://www.w3.org/TR/xmlschema-1/#element-sequence.

Substitution Group Elements that are members of a substitution group can be used wherever the head element of the substitution group is referenced.

Substitution Group Exclusions (Applies to element declarations). Prohibits element declarations from nominating themselves as being able to substitute a given element declaration, if they have types that are derived from the original element's type using the specified derivation methods.

Target Namespace The target namespace identifies the namespace that components in this schema belongs to. If no target namespace is provided, then the schema components do not belong to any namespace.

Uniqueness Constraint Ensures uniqueness of an element/attribute value, or a combination of values, within a specified scope. See: http://www.w3.org/TR/xmlschema-1/#cIdentity-constraint_Definitions.

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